Staff service - Import export

Speed is a large part in your webshop’s success. This is why returns delivered to us before 12:00 P.M. are processed the same day. The entire process, like all other fulfilment processes, is coordinated by our customer-service staff, so that the customer remains fully informed about where the return is located and when they will be refunded. Service and quality first Fulfilment for your webshop is our passion. The customers’ success partly depends on error-free logistics. Speed of order processing, convenient delivery options and the provision of flexible services are decisive factors. We are well aware of this, which is why we invest all our passion, knowledge and experience in a great service which extends to an extremely simple and efficient return logistics.

The driveway to your home or business is often the first impression that a visitor will get. Estate agents speak of “kerb appeal” – the visual impact of your property when someone approaches. Driveways are – by their very nature – exposed to the worst of weathers, driven on, picking up weeds, stains, moss, and general grime. A dull driveway gives a poor impression – it can look tired, uncared for, and dull. However, with a little investment in a high-quality cleaning service, it can be brought back to its original splendour. Here at External Cleaning Pros we are experts in all aspects of driveway maintenance. We have the experience, the training. and the staff to effectively service all types of surface, including block paving, resin bound, tarmac, concrete (plain and Pattern Imprinted) and Indian sandstone paving.

Organising and maintaining files of the company employees; Execution and registration of labour contracts, additional agreements and employment contract termination orders with the National Revenue Agency; Execution of civil contracts, receipts for paid sums and certificates; Preparation and submission of patient’s charts and declarations for compensations by the State Social Security, calculation of leaves; Execution of pay-rolls, pay-slips and recapitulations; Issuance, in favour of the employees, of annual income certificates and other certificates related to any labour remuneration received or documents required for retirement. Filling out labour insurance books and certification of insured experience; Submission of information about insured persons to the personal register at the National Insurance Institute; Filing out all the necessary orders for payments to the budget related to the due tax and social insurance contributions.

Keyfax Enquiries Diagnostics helps customer services teams to handle inbound housing enquiries. It is easily integrated with MS Dynamics CRM and most Housing Management Systems (HMS). Customers can easily change the Enquiries diagnostic scripts to fit their housing association’s policies. Keyfax Enquiries comes with a model script set that can be used as-is, but is simple to update or change. Existing Customers use Keyfax Enquiries Diagnostics for handling: Antisocial behaviour An abandoned property An abandoned vehicle Illegal parking Fly tipping Criminal behaviour COVID 19 Services Renting a garage Rent balance enquiries Requesting an aid or adaptation Request for money advice Rearranging an appointment Raising a complaint Registering a compliment Keyfax Enquiries has an easy-to-use interface and simple search function, enabling Customer Service Advisors to help tenants with a wide range of housing enquiries.

Keyfax Repairs Diagnostics helps customer service staff diagnose tenants repair requests. Through a graphical interface it guides the conversation to identify exactly what the issues is, how it was caused, the priority, and automatically assigns the correct SOR code(s). So repairs are diagnosed correctly, first time, and tenants are satisfied. It is easily integrated with all of the major Housing Management Systems through a RESTful API, so communications are completely secure. It is also available in a tenant self-service module "Keyfax Repairs Online".