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Customer support management

United KingdomEast of England
  1. TECHVERTU

    United Kingdom

    TechVertu is a leading provider of comprehensive IT solutions, specialising in IT support, professional services, cybersecurity, and network and connectivity services. With offices in Essex, London, and Surrey, we serve businesses across the UK. Our experienced and accredited team offers tailored IT support services, including fully managed IT support and complementary IT support, to meet the specific needs of each client. We prioritise data security and provide cutting-edge technology solutions to enhance efficiency and productivity. Our commitment to quality is demonstrated through our ISO certifications, ensuring consistency and customer satisfaction. Partnering with reputable brands, we deliver innovative IT solutions to empower businesses and drive success in an increasingly digital world. Contact us today for expert IT services tailored to your business needs.

  2. AEGIS SUPPORT SERVICES

    United Kingdom

    Complete peace of mind is our business. Our staff are equipped with the knowledge of all security and facilities related issues and come from strong experienced backgrounds. From the very prime stages, Aegis Support Services has built its foundations on the basis of maintaining high standards and to uphold its reputation. We offer a diverse range of specialist services designed to enable us to be the best facilities management provider in the area. Aegis Support Services is a new leading edge company, combining the highest level of professional standards and best value for money in securing customer property. Aegis Support Services has provided an outstanding standard of service to its customers, which has not only built our reputation; in fact it has developed and generated more business. Our aim is to promote our name by providing the utmost level of service and we strive to achieve excellence. As a facilities management provider we are making all efforts to achieve a high profile status and to comply with British Standards, so that we can uphold and keep up our professional approach by maintaining good practice.

  3. INOVSHOP UK LTD

    United Kingdom

    We are retail specialists and we support brands and retailers in the transformation of their business. We supply large volume, wholesale standard or custom Point of Sale retail displays. We also support brand roll-outs for Digital Signage, with our own media creation platform, never has having Digital signage been so easy to manage! We are an ecosystem of expertise, solutions and services from strategy to concept, from concept to turnkey implementation. We would love to support and help with your requirements today.

  4. SALISBURY GROUP

    United Kingdom

    Salisbury Group is one of the UK’s leading providers of commercial facilities management solutions. With a truly customer-focussed approach, Salisbury is trusted to deliver flexible, worry-free facilities management services that meet a varying array of operational and commercial needs. Salisbury Group currently manages more than 320 business premises and over 11 million sq ft across the UK. Management Approach We employ highly experienced managers with Facilities Management, technical and soft service skills throughout our business and these managers sit at the forefront of our service. Our service delivery is fully integrated in a one team approach and not contained within silos. Service Delivery Value for money within Facilities Management is crucial and to deliver this we will up skill and cross skill our people so that your FM team will deliver enhanced service to you in the most efficient manner possible, with no diminution of service. We will also deploy specialist staff where required to ensure that we do deliver all services in a compliant manner at all times. Contract Support We operate a 24/7 in house Customer Service Help Desk that is linked to our CAFM (Computer Aided Facilities Management) and auditing systems. We will work with you to design contract support regimes that include service delivery auditing and reporting.

  5. REDACT SOLUTIONS LTD

    United Kingdom

    RedAct Solutions is based in Ely near Cambridge and provides complete web solutions to small to medium sized businesses throughout the UK and Europe. RedAct Solutions provides a range of services including website design, content management, e-commerce, data management, data cleansing, search engine optimisation, website support, web hosting and domain registration. RedAct Solutions has a growing number of satisfied customers throughout the UK and Europe, all of which have benefitted from a straightforward approach to providing affordable web solutions.

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  1. CURA TECHNICAL LIMITED

    United Kingdom

    Cura Technical specialises in the provision of IT & MPS services throughout the UK, Ireland and EMEA to channel partners, and OEM’s systems integrators, outsourcers and facilities management providers, delivering a wide range of single source IT support solutions. We are committed to delivering technical support solutions that add unrivalled value to customers as well as achieving the fastest fix times. ISO-9001 accreditation and attainment of SAFE Contract ship substantiates this.Mission Statement“To develop long term relationships through the delivery of valued support to business.”Vision Statement“To become a major vendor independent supplier of ICT equipment maintenance and associated IT support services.”Our mission incorporates a commitment to and constant striving for quality and excellence in everything we do.This is reflected in the services we provide to our customers and the relationships we maintain with equipment manufacturers and strategic partners working with them to

  2. STONEBRIDGE

    United Kingdom

    Stonebridge are a UK based mortgage & insurance network aiming to revolutionise the customer's experience of mortgage lending. Stonebridge work nationally across the UK. Our services include providing AR firms on our network with the technology to generate leads, progress sales, process business & retain customers via our online platform, Revolution; marketing support for AR firms on our network; compliance & business development support via our dedicated business support & development managers. Don't hesitate to get in touch with the team at Stonebridge if we can be of service. Basildon based Stonebridge provide UK AR firms with a mortgage & insurance network providing support services to facilitate mortgage lending. Our services include our online technology platform, Revolution, which helps AR firms on our network to generate leads, progress sales, process business & retain customers. Additional benefits for our network partners include marketing support, business development support & industry compliance, all via dedicated support managers. If we can help you, please get in touch with the team at Stonebridge. Stonebridge is a mortgage & insurance lender network based in Basildon, Essex, supporting more than 280 AR firms across the UK in arranging mortgage lending.

  3. ARKESSA

    United Kingdom

    Arkessa enables remote devices to operate, be monitored, managed and controlled as though they were connected directly to your desktop, tablet or smart phone. Connections are secure and private. Each device is given a unique identity so that it can be contacted directly and controlled remotely.While multiple GPRS and 3G networks provide connections with a global reach, a suite of data management and web information systems enables customers to access the power of the remote Internet quickly and easily. Robust, industrial-strength infrastructure is coupled with experienced engineering support to provide a great customer experience.

  4. CREDITONLINE

    United Kingdom

    EGROUP EU creates, implements and supports the loan business management system called CREDITONLINE. The company has been successfully operating since 2007 and has accumulated many years of experience and know-how to start and develop a successful loan business in different countries. EGROUP EU plays an important role in the loan business management market. EGROUP EU has brought together a team of innovative, professional and creative employees. The company's work culture is based on accountability, pleasant service and direct communication with the customer.

  5. COMPUTACENTER HEAD OFFICE

    United Kingdom

    Computacenter is Europe's leading independent provider of IT infrastructure services, enabling users and their business. We advise organisations on IT strategy, implement the most appropriate technology, optimise its performance, and manage our customers’ infrastructures. In doing this we help CIOs and IT departments in enterprise and corporate organisations maximise productivity and the business value of IT for internal and external users. Computacenter provides user support, the best devices, and secure provision of applications and data to support individual working styles and improve collaboration. To achieve this, we assist with consulting as well as the implementation and operation of networks and datacenter infrastructures on or off customers’ premises and in the cloud.

  1. EBM MANAGED SERVICES

    United Kingdom

    EBM Managed Services delivers effective IT Support, VoIP Telecoms and Managed Print Services to SMEs across a range of industries and sectors. Since 2005, EBM Managed Services has continued to grow year-on-year, enjoying success as an independent reseller of market-leading brands, delivering 5-star customer service to businesses throughout East Anglia. We are that confident in our excellent customer service that we guarantee to meet every Service Level Agreement, or your money back.

  2. FIRMAO.CO.UK

    United Kingdom

    Firmao.net integrated business software includes: CRM, integrated VOIP, task and project management as well as a range of high quality documents including Proposals and Invoices.Firmao provides a comprehensive integraded package of e-services designed to manage small and medium sized businesses. The solution includes Project Management, Personnel & Resource Planning as well as Stock and Asset Management.The CRM module is integrated with e-mail and virtual VOIP systems. This functionality helps to maintain the highest standards of customer management. All e-mail messages (sent or received) are saved against the relevant contact record and every phonecall can be logged and recorded to improve efficiency and accurancy.Firmao.net also allows you to prepare and send Bids and Proposals, Warehouse Documents, Invoices and other relevant documentation via a single mouse click. These document Templates may also be set and freely modified.