Results for

Customer service management - United Kingdom

81 Companies

7 Products

ESPIRE INFOLABS LIMITED

United Kingdom

Espire offers a Comprehensive Set of IT Solution such as Application Development, Web Content Management, Business Intelligence, Customer Communication and Infrastructure Management Services. Espire’s IT services include specialization in Application Development, Testing & QA, Support, Portal & Content Management, Maintenance & Modernization across Java, .Net and open source technologies at the foundation level and scaling up to the IT solution integration, implementation, support and migration of Enterprise Application such as ERP, CRM and Enterprise mobility. Espire’s core competencies in Portal & Web Content Management (WCM), Customer Communications Management, Enterprise Content Management and Data Warehouse & Business Intelligence lead to stay ahead of the Customer Experience Management curve. The company has a strong commitment to Quality and is CMMI Level 5 Ver 1.3 appraised and ISO 27001: 2005 & ISO 9001: 2008 certified.
BALLARDS REMOVALS LTD

United Kingdom

Based near Retford and Newark in the UK, Ballards offer domestic and commercial removal services, through the UK and Europe, and Worldwide. For over 40 years, customers have relied on us for our expertise and high standards of customer service. Managed storage and 247 self storage also available at our Markham Moor Centre, where household property, car and caravans can be stored, short or long term. Self drive van hire also available. Removals services are tailored to customer needs, with a full packing / unpacking service available if required. Visit our website to see more information and 100's of reviews from satisfied customers. Free, no obligation, quotes available.
SAFETYKLEEN EUROPE LIMITED

United Kingdom

More than 35 years since its foundation, Safetykleen remains the UK’s market leading parts-washing company. Offering the widest choice of machine, support and service options, we provide the automotive sector and general industry with cost-effective solutions for component cleaning and degreasing, spraygun cleaning and hazardous waste management. Flexible customer service, unbeatable equipment and a strong commitment to recycling remain at the heart of all our services, and we are proud of the award-winning innovations we have introduced over the years to deliver yet higher levels of customer satisfaction. Safetykleen has also been responsible for negotiating with and advising the UK’s regulatory authorities to identify practical structures for the implementation of EU waste legislation. Together with our dedication to best environmental practice, this experience guarantees the highest levels of legal compliance, affording important protection for you, our customers.
SIGNUM

United Kingdom

Signum: Strategic Planning Project Management Programme Management Cost Management Design Service Permit process Product Specification and procurement Installation and After-sales support Who are Signum… Some of the Industries most experienced individuals working together to give you an independent best in class service. A team of professionals dedicated to Customer service. Providing the best Cost management anywhere in Europe. An Independent Consultancy. Flexible and adaptable operating systems. Proven track record with Major Global brands. We will tell you who we work for to show you our credentials. But you won't be hearing anything more on the subject. Confidentiality is at the core of our business. Our in Country Multi-lingual teams speak your language. in 2018 Signum delivered the following: 237 Projects 92 Locations 36 Countries We do not claim to be the largest, we do not even own a factory. But what we do is offer a service to deliver your project on budget, on time with fantastic customer experience. We are here to help, with a very low cost base and an exceptional Partner network we can give you the right solution for your needs. Signum has a support network to deliver a single project to a multi-site roll-out, our business has been created to be scaleable. Signum is an extension of your business across Europe.
ARCHERDALE

United Kingdom

Established in 1983 Archerdale has grown to become a major supplier of Threaded Fasteners into many specialist industries including Rail, Automotive, Defence, Power, Utilities and Construction. Originally a supplier of Bespoke Castings Archerdale has expanded and diversified to supply Industrial Fasteners, Turned Parts and Pressings to a large cross section of industry throughout the UK and into Europe. Archerdale’s capacity to meet Customer specific needs has grown a reputation for Sound Technical Support, Advice and Collaborative Working to ensure that Tailored Supply Solutions are available to all customers requiring services such as Stock Management, Kitting, Assembly and Bespoke Packaging. Our ability and willingness to source and manufacture standard or special Fasteners, Turned Parts and Pressings has gained the confidence of both large Blue Chip Organisations and SME’s and is enhanced by our in house manufacturing capability. Archerdale can also offer quick turnaround of special Fasteners, Turned Parts and Metal Pressings to customer drawings and specification through our on-site CNC facility and Press Shop. Accredited to ISO 9001, ISO14001 and RisQs, Archerdale can offer full traceability and material certification from mill to finished product including 3.2 witnessed certification where required

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COPELAND GROUP SERVICES

United Kingdom

Copeland Group Services is a National security & facilities management company suppprting clients around the clock with quality driven, cost effective TOTAL support services. Established in 2004 and fully accredited our commitment to quality and customer service shines through and our management team work tirelessly to provide our clients with a service that is "Second to None"! We specialise in Keyholding & Alarm Response, Mobile Patrols, CCTV & Remote Monitoring and also provide Manned Guarding, Concierge and Door Supervisors within the corporate sector. "One company, One solution"! Call our National Support Centre free to find out how Copeland can support your company- 0800 955 4414
CUSTOMER 1ST INTERNATIONAL

United Kingdom

We are Subject Matter Experts in Customer Service. We advise on a Customer Service Strategy and Framework to suit your specific organisation. We write and publish customer service learning resources to enable businesses and individuals to adopt a Customer Centric Culture, thereby improving the customer's experience. + Consultancy - helping your organisation (both private and public sector) to adopt a customer-centric approach and culture. + Online Customer Service courses - for Professionals and Managers. + Cutting edge learning resources - we offer both tailor-made and topic-focused learning materials - so whether you are a learner or a trainer we have the materials you need. + Self assessment tools - for those trying to get a handle on 'where they are' and 'where they need to get to' on the road to Customer Centricity.
RAM - REMOTE ASSET MANAGEMENT

United Kingdom

Remote Asset Management is the UK's leading provider of vehicle tracking systems to support small or large fleets of vehicles. Who is it for? Any company with a fleet of 1 vehicles or more who are interested in increased productivity, management control, customer service, employee satisfaction, reducing fuel bills, communications costs and complying with legislation. To use our industry leading vehicle tracking is simple. We fit each of your vehicles with a GPS unit. This unit then relays positional, speed and other data back to RAM’s hosted servers every few seconds using GPRS technology on the O2 mobile phone network. This data is then presented to you in real-time using easy to understand maps and reports accessible from any computer with an internet connection and web browser.
ART WINDOWS AND DOORS LTD

United Kingdom

At Art Windows and Doors, we only use top quality German Rehau products, we believe in using only qualified joiners and not fitters, by using the best products available we are able to provide a Lifetime guarantee on all windows with European CE approval. Our staff at Art Windows and Doors have over 50 years experience providing quality double and triple glazing, customer service and management of the full installation process. Our joiners are fully time served and with over 15 years experience. Our QC will be on site during installation, making sure of customer satisfaction.
REVELATION CONSULTING LTD

United Kingdom

Revelation has been enabling high performing cultures since 2000, serving corporate clients throughout the UK and across the world.We create unique learning programs which replicate the innate talents of the highest performers in your organisation. By 'modelling' your highest performers and creating knowledge which is unique to you, we build a high performing culture which will continue to deliver results as your business evolves.We've increased profitability at Parker Hannifin by 700%, doubled sales conversion rates at Domestic & General, reduced Somerfield's graduate development time by 25% and helped 83% of Babcock's future leaders to secure significant career progress - all by using our unique modelling approach, which you'll find described in our book Genius at Work, available from all good book shops.With this unique approach, we can develop a high performing culture which supports excellence in sales, leadership, coaching, management, learning, customer service and much more.

LORDAN TIMBER LTD

United Kingdom

We at Lordans Timber pride ourselves on high-quality products along with a high level of customer service. By managing customer expectations and having regular contact throughout we have become an extension of our customers growing businesses. Due to us being a family run business we are able to manage our customer with more of a personal touch. Our aim is to deliver all products within 24 hours from receipt of order if not sooner. Lordan's Timber deliver in Surrey, Sussex and Kent.
ON THE WEB IT SPECIALISTS LTD

United Kingdom

We are a UK based Webdesign company looking to offer our digital services to European customers. We offer website management services, new website development services, SEO, and low-cost website development.

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RESI-STONE LTD

United Kingdom

At Resi-Stone, we specialise in resin-bound drives, natural stone drives and patios. When you work with Resi-Stone, quality is guaranteed - we make your dreams into a reality. We offer our customers impeccable service, managing the project in full from beginning to end. We specialise in modern installations, bringing your driveway or patio up to date, and completing all brickwork to go along with it. From the first consultation, we make sure our customers are happy with the whole process.
VIRTUAL ASSISTANT FORCE

United Kingdom

Virtual Assistant Force is composed of a team of virtual assistants who are specialists in their particular field. Team members have vast experience in print and digital marketing, accounting, finance, event management, administration, customer service and much more. Founded in 2021 Virtual Assistant Force is coming to the rescue of small businesses across the land.
TEVOLUTION LTD

United Kingdom

As an expert in international trade, Tevolution Ltd deftly navigates the labyrinthine of import and export regulations in the UK. Not only acting as a customs clearance agent for imports and exports, we file declarations and can serve as your customs broker, consultant, and advisor on cross-border trade. Including tax advice associated with customs declarations and valuation of goods, a crucial aspect of customs valuation, and the role of transfer pricing. We will assist in identifying preferential rules of origin or most-favoured nation non-preferential origin, critical components in international trade. The mandatory implementation of ICS2 for carrier companies in March 2024 implies a heightened focus on paperwork accuracy. This regulation necessitates additional data submissions related to the product's origin and classification. Tevolution Ltd stands prepared for this change, ensuring our clients' goods move across borders seamlessly and without interruption. Our team is committed to accuracy and compliance in the customs declarations we file, keeping abreast of the latest trade regulations and changes in customs laws. This proactive approach helps mitigate potential risks and circumvent unexpected hurdles. Tevolution Ltd is a dedicated partner in your import and export journey. We bring expertise, a meticulous eye for detail, simplifying the often-daunting customs process. We will deliver efficient, timely, and fully compliant customs intermediary services.

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Air Freight Clearance

Road Freight Clearance

Compliance Management Service

Road Customs Clearance services

Maritime Customs Clearance Services

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TEAM (ENERGY AUDITING AGENCY LTD.)

United Kingdom

TEAM Energy is a leading supplier of energy management solutions specialising in software, bureau and consultancy services. Our vision is to help each of our customers build a successful and optimised energy management service. Our range of expert solutions and services includes: * Software for precise energy management and reporting * Bureau for efficient outsourced bill processing and cost recovery * Consultancy for effective energy strategy and legislation compliance * Solution development to create bespoke energy management systems. We are committed to helping customers achieve energy sustainability and economic benefits. You can rely on us to strategise, deploy and deliver results. Why choose TEAM? We understand the pressure public and private sector organisations are under to meet energy efficiency and compliance targets against sustained budget limitations. That’s why our range of flexible, cost-efficient carbon and energy management solutions adapt to the challenging needs of your organisation, working hard for you. In line with our first-class ethos, we deliver solutions and services that exceed in addressing the challenges of modern energy management. All customers receive a dedicated deployment designed to meet their specific requirements, along with continued on-going support. As an additional benefit, our solutions and services can be procured though a variety of pre-tendered framework agreements.

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PHOENIX MANAGED SERVICES LTD

United Kingdom

Leading Provider of Managed Business Supplies & Facilities Services Phoenix Managed Services Ltd is a leadking UK provider of managed business supplies and facilities services. The company was formed based on a desire to provide business supplies via a fully managed service that allowed customers to focus on their core business. Phoenix Managed Services Ltd is delighted to offer a market-leading range of business supplies, covering all of the 8 key areas which are integral to the successful operation of your business. Services include: Waste Management IT Services Staff Welfare Bespoke Products Office Products Workplace Safety Compliance Workplace Solutions From our humble beginnings of stationery office supplies, we are now very proud to offer a range that covers over 40 different business supplies and services, meaning we have an unrivalled ability to consolidate all your non-core spend under one supplier, allowing you to focus on your core business.
ANTAC SUPPORT SERVICES LTD

United Kingdom

Antac Support Services is a national facilities provider who deliver premium support services to meet all the challenges of their clients’ needs. This includes professional advice, facilities management and a customer care programme designed to provide a safe, working environment for all clients and staff ensuring customer satisfaction and a continuous drive to be the preferred choice within the industry. Antac offer a comprehensive range of services including building and maintenance services, mechanical, electrical and HVAC services, commercial office cleaning and window cleaning through delivery of service excellence, a professionally trained and qualified workforce and ISO quality management systems. Our customer commitment is to provide cost efficiencies, value for money and supply effective facilities support services to promote ethical, social and environmental best practice in the workplace at affordable and competitive rates above customer expectations. Since 2001, Antac have built lasting customer relationships through honesty, collaboration and trust supplying facilities in retail, educational and financial institutions, Ministry of Defence, Ministry of Justice, hospitals, airports and Blue Chip organisations. Our ethos is to “deliver what we promise” making us the service provider you can trust through our dedicated and experienced teams, continuous strive for improvement, on-going training and instant management response
HILLSON LOGISTICS LTD

United Kingdom

UK-based Haulage, Storage, Freight and Removals experts operating from a North West London base, serving both domestic and commercial customers. Haulage Services: - London Courier Services- Door to Door Collections and Deliveries- UK Wide Distribution- Dedicated International Deliveries- Light Haulage- Single Item Pick-Ups- Multi-Drop Deliveries- Non-Hazardous Waste DisposalStorage Services: - Boxed, Loose & Palletised Goods- Self Storage- Managed Storage- Warehousing Services- Pick & Pack- Fulfilment Services- Custom Built Crates for Storage/Transit Freight Services: - Freight Forwarding- International Customs Clearance Assistance- Import Container Unpacking- Export Container Loading- Verifying and Inventorying Shipments- National & International Distribution- Cross Docking- Custom Built Freight Crates for ExportRemovals Services: - Home Removals- Office Removals- Retail Removals- Packing Services- Commercial Installations & Removals- Temporary Structures- Man & Van Hire -Handyman DIY
DAVIES TURNER & CO LTD

United Kingdom

DAVIES TURNER is the UK's leading multimodal fowarder and logistics organisation and one of the true innovators in the world of freight forwarding and supply chain management. We provide a professional and award-winning portfolio of services that are reliable, time-sensitive, cost-effective and tailored to the unique requirements of our customers: overland forwarding, air cargo, ocean and logistics services, as well as customs clearance and distribution. Our core products enable us to provide flexible logistics, storage and supply chain management solutions.

RIPLEY TRAINING LIMITED

United Kingdom

RIPLEY TRAINING was established at the beginning of 2006 to provide high quality accessible training and coaching to help business like yours improve individual, team and organisational performance. Open and tailored in company training - Supervisor course, management course, finance course, appointment making course, leadership course, pa course, presentation skills course, administration course, meetings and minute taking course, marketing course, customer service course, customer care course, conflict management course, difficult people course, sage course, bad debt course, credit control course, financial forecasting course, budgeting course, VAT course, induction course, recruitment course, recruitment and selection course, appraisal course, disciplinary course, grievance course, performance management course, first line management course, key account management course, negotiation skills course, negotiation skills for buyers course, negotiation skills for sales people course, negotiation course, patient customer service course, engagement course, telephone selling course, principles of effective selling course, leadership and management course
INTECH POWER SERVICE LTD

United Kingdom

Dedicated • Ingenuity • Specialised INTECH Power Service Ltd provides specialised technical services and products for the power generation industry, including Embedded Power (CHP), Cogen, Refineries and Chemical Plants. INTECH is a subsidiary of DEKOMTE (UK) Ltd who has a worldwide reputation for quality and service in the manufacture, supply and installation of expansion joints. Like its parent company, Intech is committed to providing the highest standard of quality in terms of the products we represent, technical competence and the service we provide to our customers. Our philosophy is one of building strong, technically-sound partnerships with our customers enabling us to fully understand our customer's requirements and offer the highest standard of technical advice and support. Many of our engineered solutions and services are fully customisable enabling us to meet the exact requirements and expectations of our customers. We pride ourselves on providing an excellent customer service. In addition to the supply of quality products, Intech offer additional services including project management, installation, servicing and commissioning”
CORRECT BALANCE LLP

United Kingdom

Use Our Expertise To Grow Your Bottom Line. CORRECT BALANCE LLP is a proactive bookkeeping service offering bookkeeping and accounting services to companies located in Cheltenham, Gloucester, Cotswold, Worcestershire, and Oxfordshire.Our cutting edge services include credit control cash flow management solutions specifically designed to predict and protect against future financial problems. Isn't it easier to avoid problems rather than to rush in to fix them when they crop up? We feel that way and know that you'll likely agree and feel more secure with our proactive accounting and bookkeeping management policy.How do we keep our clients free from cash flow worries? We use several methods, but they are all based on a firm foundation of customized service. We customize our service to provide clients with the services they need rather than a generic uniform service for all.
JBM ENVIRONMENTAL SERVICES LTD

United Kingdom

With 30 years of experience in waste management services, the team at JBM provide high quality customer service that you can rely on. Our solutions are tailor made to suit your needs and along with our partners we offer a range of cost-effective and environmentally friendly waste management services. Everything we do comes with a full traceability audit to give you peace of mind that your waste is being dealt with quickly and correctly. We offer a range of options, so no matter if you’re a business in need of help, or someone clearing out a house who needs a skip, we have you covered. To discuss our waste management services, give us a call or fill out our contact form and see how we can help.
MSL PROPERTY CARE SERVICES LTD

United Kingdom

MSL are a facilities management and property maintenance company that responds, delivers and anticipates your needs. Our customers tell us we’re also a friendly bunch. We offer a range of services from reactive and planned maintenance, right across the board to security, hygiene and M&E. Our team members are highly experienced and well trained in their field. They give both sensible, straight talking advice informed by their in-depth knowledge of property maintenance and facilities management. We pride ourselves on the high level of customer service we deliver, always keen to make personal relationships a priority - a trait which you won't always see in other facilities management companies. People are business and we never forget that, whether we’re dealing with our multi-national or single site customers.
SALISBURY GROUP

United Kingdom

Salisbury Group is one of the UK’s leading providers of commercial facilities management solutions. With a truly customer-focussed approach, Salisbury is trusted to deliver flexible, worry-free facilities management services that meet a varying array of operational and commercial needs. Salisbury Group currently manages more than 320 business premises and over 11 million sq ft across the UK. Management Approach We employ highly experienced managers with Facilities Management, technical and soft service skills throughout our business and these managers sit at the forefront of our service. Our service delivery is fully integrated in a one team approach and not contained within silos. Service Delivery Value for money within Facilities Management is crucial and to deliver this we will up skill and cross skill our people so that your FM team will deliver enhanced service to you in the most efficient manner possible, with no diminution of service. We will also deploy specialist staff where required to ensure that we do deliver all services in a compliant manner at all times. Contract Support We operate a 24/7 in house Customer Service Help Desk that is linked to our CAFM (Computer Aided Facilities Management) and auditing systems. We will work with you to design contract support regimes that include service delivery auditing and reporting.
VENN ACCOUNTS LTD

United Kingdom

Venn Accounts is a London based Chartered Management Accountancy & Certified Bookkeeping practice focused on providing an all-encompassing finance service for small businesses that do not need to hire a full-time in-house finance expert or department. We are a dedicated team of qualified professionals who all have a passion for business, not just numbers. Wherever we can, we go the extra mile for all our customers. Our services include: Annual Accounts Corporation Tax Returns VAT Returns Payroll Management Bookkeeping Self-Assessments Managment Accounting
PURPLE CLOUD CONSULTANCY

United Kingdom

Purple Cloud Consultancy are a leading provider of business, sales and bespoke customer service training courses. Offering a range of fun, innovative and inspirational workshops across Exeter, Devon and beyond. As the South West delivery partner for the highly successful Welcome to Excellence programme Purple Cloud Consultancy offers a range of flexible customer service workshops that can be tailored to any business, destination or sector Providing the biggest opportunity for personal development in the South West through the ‘Art of Being Brilliant’ seminars, Purple Cloud Consultancy offers the opportunity to boost happiness, performance and business by creating a positive environment Working with some of the South West’s top trainers we are able to offer a range of bespoke courses covering topics such as Leadership & Management, Team Building, Communication, Performance Management and Business and Personal Skills Development Offering a range of customer research packages to provide valuable insight into how to manage customer expectations, through the use of mystery shopping, staff surveys and customer feedback.
TESSERACT

United Kingdom

Providing the latest and best in service management software, Tesseract provides a browser-independent software that is used by many organisations around the world. Their product integrates all the required functions needed to run an organisation: 1.Multiple customer installation management: A primary component, it provides complete and quick access and control of customer asset information2.A powerful call-handling system: A highly sophisticated, event-driven call management system, it incorporates numerous unique conveniences.3.Direct engineer-to-service-centre flow of information: Providing the resources for seamless management, information can be transferred directly to and from your engineers.4.Powerful inquiry follow-up system: Prospect Centre provides seamless, efficient access to all sales actions from all salesmen.5.Invoicing and meter collection fully integrated: Meter Billing provides convenient invoicing.
MILESTONE MANAGEMENT & FORWARDING LTD.

United Kingdom

With over 20 years of experience Milestone Management provides a complete range of services to customers throughout Central Eastern Europe. The fields of expertise include freight forwarding (airfreight - ocean freight - trucking - warehousing - customs brokerage) project management, outsourcing, expediting, manufacturing, on-site installation, manpower recruitment. Milestone Management provides businesses with a professional and high quality support service and has a large supply-chain base. The expert staff help clients to find solutions to their business needs. The service is intended to be cost effective, efficient and meet with both EU and UK legislations and regulations. Milestone Management operating as an independent freight forwarder is able to offer tailor-made services to their customer. Furthermore is able to develop multi-modal solutions through its partnerships with the best air-ocean-road specialists.