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Processing organisation

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2GRIPS

Belgium

2Grips helps its customers to align their service delivery with their business strategy and to improve it continuously and proactively. We give advice, we coach and we execute. In short, we help you grow as a service-oriented organisation focused on making and keeping your customers and end users satisfied. Our services are based on the 3 main questions within Service Management: Where are we now? , Where do we want or need to be? , How do we get there? Depending on your needs, we provide our services separately or combined. And this with one aim: to get your Service Management challenges under control in the most effective and efficient way taking into account your organisation, your internal processes, your co-workers and your tools. IT Service Management (ITSM) Enterprise Service Management (ESM) IT Asset Management (ITAM) Service Management Tooling Customer Experience Readiness SIAM Readiness IT Governance SIAM Design & Strategy Service Provider Onboarding & Offboarding Information Security Business Continuity Service Portfolio & Service Catalogue Service Design Customer Journey Mapping Customer Experience Management ITSM/ESM Tooling Selection Assistance Automation and Workflow Process Design Multi-Provider Coordination Service Improvement Journey ITSM/ESM Tooling Implementation and Support Training & knowledge sharing Interim Service Management
THE AVIATION FACTORY

Belgium

The Aviation Factory is a hive of creative ideas at work in the air transport business. We have used our many decades' experience in the industry, our boundless creativity and countless product developments to launch a wide range of innovations previously unknown to the air transport business. Perhaps standard scheduled flights don't suit you? Chartering an aircraft is generally the ideal solution. Whether you need a business jet or a Boeing 747, we're here to provide you with what you need, when you need it, even at very short notice. The Aviation Factory organises custom flight solutions. You choose the destination and the timetable; we help you to select the right aircraft and work alongside you at every stage of the charter process. Whether it's for a product launch or a humanitarian mission, we deliver the right solution for you. You can also turn to us if your usual air carrier is facing a short-term capacity shortage. Genuine happy flying! We love making you happy!

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