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The Rotary Selector Valve or RSV, is a small bore multiport, multibank rotary poppet system suitable at pressures ranging –1 +10 Bar, Fluid Temperature 85°C (185°F) . It is a relatively simple & therefore extremely reliable unit, based on a modular design & as such configurable for a multitude of applications. It is custom built from stock parts. The body is manufactured in brass or stainless steel, both having stainless spindles & they can have stems and seals in differing materials to suit the media being used. Each bank of the valve is pneumatically independent but linked by a common central spindle, enabling separate air paths to be controlled concurrently; each output is effectively a valve. The RSV (once also known as the PIV or Pneumatic Interlok Valve) can incorporate an integral electrical rotary switch which allows fluid & electrical circuits to be controlled simultaneously or can be used simply to provide positional indication remotely at the control centre.

Keyfax Repairs Online helps tenants and residents by providing a simple way for them to diagnose their own repairs. It’s available 24 hours a day, via any internet enabled device, at a fraction of the normal cost. Simple to use, it allows residents to self-select the right diagnosis and register the repair or tenancy issue correctly. It saves time, satisfying tenants expectations of a rapid response and, through clever use of expert systems delivers the right Schedule of Rates (SOR) code to the Housing management system. As a web-based solution, Keyfax Repairs Online is easy to implement and integrate, with a ready-made call-flow process that guides the tenant through their repair diagnosis. It can be integrated with all the major Housing Management Systems used in the contact centre. This means there is no need to follow up a call because reported requests can be trusted.

Keyfax Repairs Diagnostics helps customer service staff diagnose tenants repair requests. Through a graphical interface it guides the conversation to identify exactly what the issues is, how it was caused, the priority, and automatically assigns the correct SOR code(s). So repairs are diagnosed correctly, first time, and tenants are satisfied. It is easily integrated with all of the major Housing Management Systems through a RESTful API, so communications are completely secure. It is also available in a tenant self-service module "Keyfax Repairs Online".