Software - Import export

Gaming providers are putting more and more focus and effort into getting their users online creating a seamless omnichannel experience. The onboarding process for new users may be quite daunting and confusing. Therefore, iGaming providers are looking into applying Service Design as a way to make the whole experience smoother and more enjoyable for the end-user. Symphony Solutions’ Design Office took on this challenging task and created a roadmap allowing for a 60% reduction in user journey steps from the initial intention of placing a bet to creating the account.

Client is one of the largest bookmakers in the UK, acquired by GVC Holdings in March 2018, has been expanding their partnership with Symphony Solutions for 5 years. From just 4 engineers and PoC, 200 people now work on this business. We developed products and applications for the client to eliminate dependence on vendors and to improve market position and profit potential. These products were created for the client’s own web platform and native Android and iOS apps. We also designed stable architecture for real-time betting, scaling up and back for high load periods. The client now owns their own Intellectual Property, has technology superiority over competitors, and continues to increase profitability.

Client Graphyte is a UK-based SaaS company selling services to large gambling and betting operators for integration with websites and mobile apps to offer personalized content to their users. Their product, Graphyte Recommend, uses AI to provide ultra-personalized recommendations to punters, the same way Netflix provides entertainment recommendations to its viewers. Problem Graphyte was a small start-up in October 2018 when they came to Symphony Solutions. They needed help in solving technical problems with POC, mostly related to scale and database performance, issues such as: - A bottleneck in the system created by relational database, - Unnecessary latency, - Lack of resources for system maintenance, and other issues. To read the full Case Study, please visit Symphony Solutions website.

Workshops and training seminars are ubiquitous on the landscape of human learning and improvement. Businesses count heavily on frequent and regular training to provide new and sharpened skills for their employees. This also includes the plethora of online opportunities in every specialized area. But many people question how effective these trainings really are for changing behavior and practice in the longer term. Training is not a one-time event. Data shows that even after the most popular and engaging workshops and trainings, the “forgetting curve” begins and up to 2/3 of the material is forgotten after 2 weeks. What does this bode for managers who worry that the impact of their efforts is low, but still need to provide training and upskilling to their people.

VirtualStock, the platform that helps retailers, suppliers, brands and healthcare providers connect more efficiently and control their supply chains, came to Symphony Solutions to help increase their development capacity. Symphony Solutions established 2 development teams in 3 months and helped to roll-out to production. Software development is ongoing and continuously releases new product versions every 2 weeks. The relationship is solid and growing.

BleXr is a fast-growing iGaming affiliate marketing company which came to Symphony Solutions in 2017. They needed to: Implement scaled Lean/Agile process Fill in significant gaps in engineering talent Monitor and support critical systems availability Symphony Solutions: Guided scaled Agile implementation and coached practitioners through SAFe methodology Helped cross-functional Agile teams grow and deliver business objectives through Team Extension, providing developers, Quality Assurance and DevOps engineers Ensured availability of critical systems by incorporating engineers into the stand-by support team As a result, the Client had 6 successful quarterly planning sessions, increased revenue after the first PI period, and expanded into a new country.

Intuition is one of the world’s leading LMS providers offering e-learning content for leading professionals in financial, compliance, organizational change and other sectors. To retain its competitive position in the shifting economy, Intuition needed a content-driven SaaS mobile platform that would support formal and informal learning, with advanced usability and improved content recommendation. Symphony Solutions helped Intuition develop the next generation of their e-learning app, a cloud-based mobile solution with user-centric UI and design based on information architecture. Symphony Solutions supported Intuition’s design and development needs, catering to unique requirements of their customers.