It technical support - Import export

FATRAFOL® based on PVC and TPO (thermoplastic polyolefins) are offered as complex insulation solutions for flat and slightly sloped roofs, ground insulations, green roofs, insulations for balconies, lagoons, and water bodies. Customers are provided with technical support in the form of training, consulting, and advisory services linked with the use of our products.

Technical consulting for application companies The INSULATION AND FLOORING STUDIO is oriented on professional technical support in the area of membrane damp-proofing of substructures, flat and sloped roofs, balconies, terraces, water-proofing of pools and small ponds, and also in technical support in the area of application floorings made by Fatra, a.s. Technical aid is provided not only to professional public, i.e. application and building companies, project designers and architects, but also to end users, investors, and their technical representatives. Specifications The centre of the INSULATION AND FLOORING STUDIO’S operation is formed by: Preparation, administration and updating of “Structural and technological regulations” of damp-proofing systems and flooring, creation of type details. Providing professional training to implementation companies. Providing chief-assembly for significant, complex, and atypical projects or as a help for start-up companies. Material laying...

Minimize shutdowns, extend lifetime of your technologies, optimize processes and save internal costs for robot maintenance. Our specialized team of service engineers is at your disposal 24 hours a day, and is ready to help you with preventive maintenance as well as response to emergency situations. We offer servicing of robots Mitsubishi Electric and various PLC and HMI platforms (Siemens, Mitsubishi Electric, Rockwell Automation, Omron and others). Quick response means faster elimination of defect which results in lower shutdown costs. Benefit from ADVANTAGES OF OUR SERVICING AGREEMENT availability 24 hours a day, including holidays and Sundays arrival time of our servicing engineer guaranteed arrival not later than 4 hours from the report received on hot line access to the technical support portal with updated documentation and software advantageous rates complete servicing and software modifications to various PLC and HMI platforms and related components