Customer satisfaction - Import export

More and more vehicles are produced with a dual mass flywheel system. Regardless of the DMF’s advantages, DMF has some shortcomings in particular in the aftermarket. Due to frequent failures in certain components of the DMF the rate of warranty returns is high. This obviously causes customer dissatisfactions. Warranty claims often come with high labour cost. High costs force customers to look for alternative solutions. Less stock level held in distributors due to high costs. Westlake now brings on the market 4 Pieces Clutch Kits. These kits offer the possibility to fully replace a failed DMF. This results into the following main advantages: Large cost savings High rate of customer satisfaction Better durability due to simpler built-up of 4 Pieces Clutch Kits Equal performance as OE