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Customer Support for Your Compliance and Payment Solutions and Services EastNets experts are committed to providing quality customer support services for timely, accurate and complete problem resolution. Contact Customer Support Americas Phone: 1-877-444-9855 Email: support@eastnets.com Middle East en.Service Bureau 24/7 Support Hotline: +971 43913017 / +971 50 6500630 en.Service Bureau Email: support@eastnets.com Phone: +971 43912885 Email: cs@eastnets.com Fax: +971 43918652 Europe Phone: + 32 2 656 00 68 Email: support-enss@eastnets.com Fax: + 32 2 656 00 70 Telephone support is provided during local business hours.

Reduce costs, free up internal resources, and offload your risks and liabilities by outsourcing your infrastructure to EastNets with the following solutions: SWIFT Service Bureau EastNets en.Service Bureau provides outsourced SWIFT connectivity, used today by over 260 financial institutions and corporates. EastNets offers the following SWIFT connectivity solutions: Gateway Connectivity Fully Managed Hosting Shared Alliance Access Server Disaster Recovery Connectivity FileAct Service Anti-Money Laundering SWIFT Duplicate Detection Hosted Banking and Trade Services Portal Solutions EastNets hosts Portal Solutions via its Service Bureau network for banks, corporates, securities and insurance companies to access a variety of financial and SWIFT messaging, content and compliance services, from payments to trading, and offers clients access to static information such as market data, financial news, reference data EAI, watchlist/OFAC filtering and IBAN validation.

EastNets provides worldclass implementation services for SWIFT and its market-leading en.SafeWatch anti-money laundering solutions. EastNets implementation services include: • en.SafeWatch products and SWIFT Alliance implementations • Business analysis workshops for anti-money laundering and fraud prevention • SWIFTNet connectivity implementations • Upgrades of SWIFT software products and SWIFTNet connectivity • Integration Services between your SWIFT environment and Back Office applications • Migrating customers from Third Party Interfaces to SWIFT Alliance For questions or for more information about EastNets services Contact us today.