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Customer assistance centre

3 Companies

2 Products

MPLCONTACT (SUTTON COLDFIELD)

United Kingdom

Full service contact centre in the Birmingham town of Sutton Coldfield, providing call centre services from telephone answering to fully outsourced customer services solutions. Together with our technology division, mplsystems, we have become the UK’s leading provider of contact centre solutions and outsourced services and consulting services. We are in a unique position with our intelligentContact technology being used in our contact centres and those of our clients, both in the UK and internationally.
RADWELL INTERNATIONAL LTD

United Kingdom

Radwell International Ltd is a global leader in MRO and industrial automation solutions, recognised as the world’s largest stockist, with an inventory of over 20 million industrial automation parts. Our customer focused multilingual call centre serves tens of thousands of customers in 166 EMEA countries. Radwell sells factory new, surplus and obsolete parts including PLC’s, servo motors, HMI’s, drives, hydraulics, CNC equipment and robotics and has a dedicated repair centre on-site housing 35 highly qualified technicians. With 20 million SKU’s in stock, including obsolete parts, Radwell can help to get business-critical machines back up and running quickly, covered by a standard 2-year or 3-year warranty. Radwell’s repair service includes free collection, evaluations and the entire unit is repaired, not just the part sent in for repair. 2, 600 purpose-built test fictures and 35 experienced technicians ensure first class repairs. Customers save up to 60% vs. buying new, receiving a market leading 2-year warranty on the entire repair. We will beat any competitor’s repair quote by 10%. Our emergency-call-out service operates 24/7/365 to assist customers by getting their business-critical machines back up and running quickly. With branches in the UK and Germany we are ideally placed to be your number one choice for new, used and obsolete automation parts.

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ELLISON-WEBB TRAINING

United Kingdom

Ellison-Webb Training is an independent specialist company providing a wide range of Food Safety, HACCP, Nutrition, and Health & Safety courses, as well as ‘Train the Trainer’ courses for those wishing to train in the public, private and voluntary sectors. Having been established in the West Midlands for almost 20 years, we are one of the leading Food Safety training providers in the region, and in more recent years opened an office in Cornwall, serving customers in the South West.As well as providing a range of open courses in both Birmingham and Cornwall, we deliver courses at venues throughout the UK as required by our customers. We also offer advice and consultancy to assist companies to develop and implement HACCP systems, Internal Auditing, and Health & Safety policies and practices, as well as to ensure legal compliance, or for food business start-ups.Ellison-Webb Training is an accredited centre for the Chartered Institute for Environmental Health (CIEH), the Royal Society for

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Customer assistance centre

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3 Companies