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UNEXINTECO LIMITED

United Kingdom

Vision Statement: 'Achieve customer delight through consistent satisfaction.' We source, procure and facilitate the purchase of goods and services to a very diverse clietele throughout the world. Our services include: - Procurement - Facilitation - Brokeraging - Business Development - Project Management - Marketing - International Trade Consulting We want to be known for honesty, integrity, reliability, flexibility, responsiveness, innovative products and services; above all, exemplary customer service. With these, growth, longevity and financial success will naturally follow. We will make this happen by ensuring we always maintain an enriching culture of trust, cooperation and mutual respect between our staff, associates, affiliates and business networks. As a cohesive unit, we will always aim to achieve one primary objective - make every customer experience delightful enough as to ensure the repeat business. Every client’s loyalty must be earned by listening to them, anticipating their needs and creating value to their business. Our customers are for life.
OMFAX SYSTEMS LTD

United Kingdom

Omfax has helped hundreds of Housing organisations to deliver great Housing Repairs and Enquiry services. Housing Associations choose Keyfax because: * Only Keyfax offers Intelligent Scripting for excellent Customer Service. * Easily add Tenant self-serve Repairs or Enquiries re-using the staff diagnostic scripts. * Simple graphical Interface for customer service staff and tenants, which is fully responsive and accessible. * Out-of-the-box integration with portals and all major Housing Management Systems. * Comprehensive reporting on logged repairs and enquiries, and Google Analytics integration with Keyfax Online. * Simple Administration interface for customer service staff to write diagnostic scripts. Housing Organisations also appreciate the service offered by the Omfax team. We like to build long-lasting, mutually rewarding relationships with our customers, who also enjoy: * Quick installation and updates of Keyfax in their networks, or on Omfax Azure Servers. * Support from a ‘Cyber Essentials Certified’ team with years of experience in Housing. * Workshops to turn their repairs and enquiries policies into intelligent scripts. * Consultancy services for experienced Omfax scripters to write the diagnostics for them. * Comprehensive Admin Tools script development training. * Technical support and assistance when writing diagnostic scripts. * Getting new starters trained through self-paced, online Housing Repairs courses

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