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Phone call management services

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CAPITAL TELECOM

United Kingdom

Based on the South Coast, Capital Telecom specialises in providing virtual phone numbers to businesses based in the UK. Choose your business a virtual number for any town or city in the UK and route the calls to your mobile, or office, wherever your based. Other numbers we provide include 0800 freephone, 0844 revenue share numbers, international toll free numbers (allowing customers from overseas to dial a local number that connects to your company here in the UK) and 0333/0345 numbers. Our incoming management services include: Real Time Call Statistics - find out which advertising works and what doesn't Voicemail - let our cloud based voicemail take messages when you're unavailable Call Recording - record your incoming phone calls Virtual Switchboard - Press 1 for sales, 2 for accounts etc Time of Day Routing Plans - Deliver your incoming calls to certain locations depending on the time of day or day of week. Harness the power of our Online Management system to take complete control of your incoming calls. Visit our website, capitaltelecom.co.uk to find out more.
OMFAX SYSTEMS LTD

United Kingdom

Omfax has helped hundreds of Housing organisations to deliver great Housing Repairs and Enquiry services. Housing Associations choose Keyfax because: * Only Keyfax offers Intelligent Scripting for excellent Customer Service. * Easily add Tenant self-serve Repairs or Enquiries re-using the staff diagnostic scripts. * Simple graphical Interface for customer service staff and tenants, which is fully responsive and accessible. * Out-of-the-box integration with portals and all major Housing Management Systems. * Comprehensive reporting on logged repairs and enquiries, and Google Analytics integration with Keyfax Online. * Simple Administration interface for customer service staff to write diagnostic scripts. Housing Organisations also appreciate the service offered by the Omfax team. We like to build long-lasting, mutually rewarding relationships with our customers, who also enjoy: * Quick installation and updates of Keyfax in their networks, or on Omfax Azure Servers. * Support from a ‘Cyber Essentials Certified’ team with years of experience in Housing. * Workshops to turn their repairs and enquiries policies into intelligent scripts. * Consultancy services for experienced Omfax scripters to write the diagnostics for them. * Comprehensive Admin Tools script development training. * Technical support and assistance when writing diagnostic scripts. * Getting new starters trained through self-paced, online Housing Repairs courses

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Keyfax Enquiries Diagnostics

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OFFICE24

United Kingdom

Office24 is a Virtual Office Assistant Service catering to the individual’s need as well as small and large expanding businesses to represent you in a professional manner. The advantages of using our virtual receptionist are: We Value Your Customers. Your customers and their calls are important. We ensure that the same virtual secretaries who look after your clients consistently handle your calls; Personalised Service. Our virtual secretaries provide a friendly and professional call answering service, customised to your specifications; Pay as you Go. Our policy will help you stay on top of your finances We also understand your business needs will change and have packages to suit your requirement; .International Representation and Prestige. Due to the integration of business across Europe which demand a full spectrum and capability for your business we now offer virtual assistance in four major languages; Flexibility. We provide an on-demand service, available whenever you need support.

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Phone call management services

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