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Call centre office

3 Companies

3 Products

DATASHARP INTEGRATED COMMUNICATIONS

United Kingdom

Datasharp Integrated Communications is an award-winning, leading provider of Unified Communications solutions including voice, data, mobile, video, network security, contact centre and collaboration technology for businesses of 50 - 5, 000 staff. We are a premier member of the Datasharp Group - established in 1980 - one of the longest-standing and most respected communications solution providers in the UK. We have clients across the south of England and in Europe and our own, on-premises, 1, 000 ft² Technology Suite at our Bath office, where we host regular events and showcase technology solutions for our clients. Contact us for a free communications audit or product demo. With our help, you could be running run a happier, more productive business, usually with little or no outlay and no interruption to work flow during implementation. We help businesses connect their people & places with practical unified communication tools including telephony, VoIP telephone systems, call management, line rental and hosting. Also, fibre & broadband, IT hardware & software, and cloud services & WiFi.
OMFAX SYSTEMS LTD

United Kingdom

Omfax has helped hundreds of Housing organisations to deliver great Housing Repairs and Enquiry services. Housing Associations choose Keyfax because: * Only Keyfax offers Intelligent Scripting for excellent Customer Service. * Easily add Tenant self-serve Repairs or Enquiries re-using the staff diagnostic scripts. * Simple graphical Interface for customer service staff and tenants, which is fully responsive and accessible. * Out-of-the-box integration with portals and all major Housing Management Systems. * Comprehensive reporting on logged repairs and enquiries, and Google Analytics integration with Keyfax Online. * Simple Administration interface for customer service staff to write diagnostic scripts. Housing Organisations also appreciate the service offered by the Omfax team. We like to build long-lasting, mutually rewarding relationships with our customers, who also enjoy: * Quick installation and updates of Keyfax in their networks, or on Omfax Azure Servers. * Support from a ‘Cyber Essentials Certified’ team with years of experience in Housing. * Workshops to turn their repairs and enquiries policies into intelligent scripts. * Consultancy services for experienced Omfax scripters to write the diagnostics for them. * Comprehensive Admin Tools script development training. * Technical support and assistance when writing diagnostic scripts. * Getting new starters trained through self-paced, online Housing Repairs courses

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Keyfax Enquiries Diagnostics

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CALL CONVERSIONS LTD

United Kingdom

Call Conversions is a call tracking solution that allows you to see where your business phone calls are coming from. With a subscription to our software and a small piece of code on your website, we can give you valuable insights to your business. Not only can we tell you where phone calls have come from on your website, we can tell you how they got to your website. We also can tell you where your offline calls come from.

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3 Companies