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Technical assistance network systems - Service Provider - United Kingdom

United KingdomService Provider
2 Companies 0 Products

  1. OMFAX SYSTEMS LTD

    United Kingdom

    Omfax has helped hundreds of Housing organisations to deliver great Housing Repairs and Enquiry services. Housing Associations choose Keyfax because: * Only Keyfax offers Intelligent Scripting for excellent Customer Service. * Easily add Tenant self-serve Repairs or Enquiries re-using the staff diagnostic scripts. * Simple graphical Interface for customer service staff and tenants, which is fully responsive and accessible. * Out-of-the-box integration with portals and all major Housing Management Systems. * Comprehensive reporting on logged repairs and enquiries, and Google Analytics integration with Keyfax Online. * Simple Administration interface for customer service staff to write diagnostic scripts. Housing Organisations also appreciate the service offered by the Omfax team. We like to build long-lasting, mutually rewarding relationships with our customers, who also enjoy: * Quick installation and updates of Keyfax in their networks, or on Omfax Azure Servers. * Support from a ‘Cyber Essentials Certified’ team with years of experience in Housing. * Workshops to turn their repairs and enquiries policies into intelligent scripts. * Consultancy services for experienced Omfax scripters to write the diagnostics for them. * Comprehensive Admin Tools script development training. * Technical support and assistance when writing diagnostic scripts. * Getting new starters trained through self-paced, online Housing Repairs courses

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  2. EITEX

    United Kingdom

    Eitex are Microsoft Certified CSP (Cloud Solution Providers) and specialise in IT Support, Office 365, Desktop Support, Server Support, Network Support for businesses based in Yorkshire. For Office 365 Eitex provide licensing, migration, full deployment and training. This includes email migration to Exchange Online, data and company intranet sites on SharePoint Online. We also provide OneDrive-for-Business, Skype-for-Business. All solutions are integrated with Azure and Azure Active Directory. With regards to IT Support, Eitex monitor vital business systems 24x7x365. This includes monitoring computer, laptop and server health, service packs, security hotfixes, disk space, virus definitions, disk capacity and such like. In terms of GDPR Eitex offer free IT Security audits to Yorkshire Businesses, and assist with Windows 10 deployment and encryption. All work is carried out by Microsoft Certified Professionals and our Technical Helpdesk is based in West Yorkshire UK. Eitex receive many 5 star reviews on Google, and are a trusted Microsoft Partner.

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