Results for

Call management software - United Kingdom

59 Companies

12 Products

OMFAX SYSTEMS LTD

United Kingdom

Omfax has helped hundreds of Housing organisations to deliver great Housing Repairs and Enquiry services. Housing Associations choose Keyfax because: * Only Keyfax offers Intelligent Scripting for excellent Customer Service. * Easily add Tenant self-serve Repairs or Enquiries re-using the staff diagnostic scripts. * Simple graphical Interface for customer service staff and tenants, which is fully responsive and accessible. * Out-of-the-box integration with portals and all major Housing Management Systems. * Comprehensive reporting on logged repairs and enquiries, and Google Analytics integration with Keyfax Online. * Simple Administration interface for customer service staff to write diagnostic scripts. Housing Organisations also appreciate the service offered by the Omfax team. We like to build long-lasting, mutually rewarding relationships with our customers, who also enjoy: * Quick installation and updates of Keyfax in their networks, or on Omfax Azure Servers. * Support from a ‘Cyber Essentials Certified’ team with years of experience in Housing. * Workshops to turn their repairs and enquiries policies into intelligent scripts. * Consultancy services for experienced Omfax scripters to write the diagnostics for them. * Comprehensive Admin Tools script development training. * Technical support and assistance when writing diagnostic scripts. * Getting new starters trained through self-paced, online Housing Repairs courses

All the products for "call management software"

Keyfax Enquiries Diagnostics

KeyNamics for MS Dynamics 365

Keyfax Enquiries Online

Keyfax Repairs Online

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VOCALCOM

United Kingdom

Vocalcom is a leading virtual call center solutions provider that improves the quality, productivity and overall success rate of inbound and outbound contact campaigns. Call Center technology plays a valuable role in traditional marketing campaigns and telemarketing campaigns, maximizing the efficiency of high volume call centers. This results in greater prospect generation and a higher quality of customer service delivered. Vocalcom's multi-channel customer interaction solutions provide simplicity to end users and scalability for businesses.
PRIMO DIALLER

United Kingdom

At Primo Dialler we don’t believe in ordinary. We like to go that little bit extra and design our hosted dialler solutions to be the best. Our secure platform is used by thousands of users around the world. Increase your conversions by up to 300% today with our no commitment feature-rich hosted dialler. Our aim is to develop a long term relationship with you and provide you with the expertise you need to make your call centre operate to its optimum level. Through our bespoke service, we can develop a hosted dialler solution that can help integrate with a variety of software applications to improve the efficiency of your contact centre. Our Hosted Dialler can integrate with your existing CRM. This will allow you to manage your customers more effectively by just using one platform. Primo Dialler has been providing industry-leading hosted dialler solutions since 2015. In this time we have developed a fully integrated and simple to use call centre solution that has put us at the forefront of predictive dialling technology. Our mission is simple: to create the ideal hosted dialler solution for your business and offer you the most flexible and easy to use call centre solutions available in the market today. With a team of industry experts with over 15 years’ experience in the call centre sector, our strengths lie in our people. This makes us uniquely placed to give you the very best advice about hosted dialler and call centre solutions for your business.
DYNASOFT LTD

United Kingdom

Dynasoft is a UK-based ICT service operator, specialising in architecting solutions aimed at empowering businesses with competitive and innovative solutions.We specialise in designing leading-edge out-sourced, off-the-shelf and bespoke software products and services for many business billing needs. Our flagship product is called Dynasoft TeleFactura. It is a BSS Telecom billing system. It supports and provides billing functionality for telecom service providers and carriers. The product is a Windows and Web-based suite of applications that offers a rich set of billing features. Dynasoft TeleFactura enables precise and reliable telecom billing, call rating and account reconciliation with a minimal investment as Dynasoft also offers hosted and outsourced service options to further mitigate start up cost. The Engine version integrates TekRadius and Radius Manager and is ideal for ISP's.We believe Dynasoft has a strong offering: * From only GBP30 (USD49) a month* Unlimited billing* No minimum period* Own language added free of charge* Maximum flexibility: TeleFactura is able to bill not just text files but also data in any database and any HTTP source. Also, virtually everything can be customised and you have full access to your database, source of Web files and templates.* Data-protection and security guaranteed: All applications can be hosted by you. You will therefore be compliant with any potential data protection laws.* Support for Sage Accounts, Xero, Radius Manager
MORPHIN GROUP

United Kingdom

Ship Managment, ship agency , oil & gas , offshore management, corporate services and distributor : SHIP MANAGEMENT Accredited to the highest industry standards, with a professionally-organized shore-based management team, we work closely with owners to achieve the common goal of quality operation. Timely monitoring and reporting is achieved through strict implementation of Quality Assurance procedures together with the incorporation of innovative marine software solutions as well as regular hands-on inspections. Our main goal is to ensure the vessels we manage are in a good condition and ready to operate anytime, anywhere - to the highest possible performance levels and at the most competitive cost levels.Management capabilitiesTankersGas carriersBulk carriersContainer vesselsWe offer a full range of agency services from cargo operations, bunkering to husbandry and global protective agency services. We manage both spot calls and contractual agreements for ship and offshore assets.Our agents, backed by extensive agency experience and competence, provide the following services: Products and services includeFull Port Agency - managing all port and cargo operations as well as service procurement, reporting and accounting on behalf of ship operators and charterersProtective Agency - representing ship owners’ and operators’ interests in the port operations process when the charterers’ nominated agent has been appointedHusbandry Agency - managing all service requirements for ship

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DATASHARP CENTRAL

United Kingdom

Datasharp Central offer a wide range of telecom systems in the UK to small, medium and enterprise sized businesses, our telecoms solutions are designed to handle large volumes of call handling which allows our customers to manage there customers incoming calls more effectively. All our solutions have built in call recording & reporting to help with staff training and customer satisfaction skills. Our telecoms systems are industry leading and we keep our software up to date to ensure reliable systems. With a large range of IT services datasharp central are a prestigious company who offer a fantastic range of services for your businesses daily running. Datasharp central also offer a wide range of call answering solutions for out of hours business, we will handle the incoming calls take in depth notes of the customers requirements for your morning team to pick up and handle during working hours. Our contact centre is full of friendly and helpful staff who are keen to help your customers the best they can. Would you like to know more about datasharp central, Contact us today.
MICROMINDER

United Kingdom

As the UK's leading and largest London-based Dental IT support and maintenance company, Microminder advise dental practices, and business of all sizes on how to resolve critical IT related issues. Our team at Microminder carefully combines technical knowledge and expertise with our background in a wide range of practice management systems. Whether your needs are in computer systems, printers, communication services including VOIP phone systems, Office 365, Broadband and Email or support for R4 and SOE dental software; Microminder ensures everything runs smoothly with maximum output, and any concerns or issues are expertly handled. The Support at Microminder is just a phone call away. Whatever the reason, installation or technical issues; our support team ensures quick expert technical support service for your employees. We offer tailor-made advice for modern, progressive and affordable dental practice automation. Microminder is a well-known IT specialist with flexible IT support contract options not just for dentists, but also for Opticians and other business in the healthcare sector. We are an authorised official partner of many reputable brands including Microsoft, Lenovo, Dell, and Software of Excellence.
MR TOX RECOVERY SPECIALIST LTD

United Kingdom

Mr Tox Recovery & Logistics operates from base in St Helens Merseyside. providing 24hr Recovery service, Roadside Assistance, and Logistic Services. Our main depot has close links to major road networks including the M6 & M58 Motorways. All our vehicles are equipped with the latest GPS tracking software & Micro management software enabling us to give you an accurate ETA for your Recovery and Haulage. We have a fleet that consists of Heavy Commercial Vehicles, Light Recovery Vehicles with tilt slide bed functionality, Service Vans for roadside Assistance, and a Logistics Vehicle. We pride ourselves on being large enough to cope, but small enough to care. No matter what service you require, you’re in good hands. We pride ourselves in being friendly, professional and fully experienced in the job at hand. Mr Tox Recovery Specialists Ltd are here to help you, be that in Private Recovery Service, Commercial Recovery Service, Roadside Assistance or Haulage & Logistic Solutions. GDPR Compliant 24hr Logistics & Vehicle Recovery Service 24 Hour Call Handling Claims Handling First Notice of Loss (FNOL) Nationwide coverage Fast roadside repairs & recovery for any type of vehicle 60 Minute target ETA for Recovery No trading account needed Fully insured for ALL risks Accredited with ISO9001 & PAS43 All staff uniformed and fully trained
BIRCHENALLHOWDEN - IT SUPPORT SHEFFIELD

United Kingdom

BirchenallHowden are an award-winning team offering IT support and managed services company from Sheffield, UK. Experienced in delivering a professional and comprehensive IT service to a range of clients, plus frontline support, full systems integration, consulting and project planning. We can operate your entire IT department, or provide extra cover to your own team. All our clients have different needs and require solutions tailor-made for them. Day-to-day support, hardware purchasing, software or strategy, we're able to accommodate all your needs. We have specialist engineers for both Mac and PC networks, provide many of our clients with all their IT extras - this covers broadband, phone systems, backup, server co-location, website hosting and domain management. If you'd like a chat about what we do and whether we can help you, please call us!
SOBUILDIT LIMITED

United Kingdom

Sobuildit Design is a low-cost highly responsive Electronics Design Service based in Hampshire. Serving the UK, with 15+ years of hard-fought Electronics industry experience, I can handle most aspects of Electronics prototyping and product design. Design capabilities include: - System modelling - Analog and Digital Electronics - Micro-controller hardware/firmware - PCB design including mechanical, thermal and EMC/EMI design - Custom power supply design - FPGA hardware and RTL design - Physical prototyping (traditional leaded and doubled-side SMD) - Production test jig design and automation - Application software development - Pre-certification testing and management. By the hour or longer projects accepted, at very competitive rates. Call now to get started on turning your idea into reality. No job is too small.

DATASHARP INTEGRATED COMMUNICATIONS

United Kingdom

Datasharp Integrated Communications is an award-winning, leading provider of Unified Communications solutions including voice, data, mobile, video, network security, contact centre and collaboration technology for businesses of 50 - 5, 000 staff. We are a premier member of the Datasharp Group - established in 1980 - one of the longest-standing and most respected communications solution providers in the UK. We have clients across the south of England and in Europe and our own, on-premises, 1, 000 ft² Technology Suite at our Bath office, where we host regular events and showcase technology solutions for our clients. Contact us for a free communications audit or product demo. With our help, you could be running run a happier, more productive business, usually with little or no outlay and no interruption to work flow during implementation. We help businesses connect their people & places with practical unified communication tools including telephony, VoIP telephone systems, call management, line rental and hosting. Also, fibre & broadband, IT hardware & software, and cloud services & WiFi.
TESSERACT

United Kingdom

Providing the latest and best in service management software, Tesseract provides a browser-independent software that is used by many organisations around the world. Their product integrates all the required functions needed to run an organisation: 1.Multiple customer installation management: A primary component, it provides complete and quick access and control of customer asset information2.A powerful call-handling system: A highly sophisticated, event-driven call management system, it incorporates numerous unique conveniences.3.Direct engineer-to-service-centre flow of information: Providing the resources for seamless management, information can be transferred directly to and from your engineers.4.Powerful inquiry follow-up system: Prospect Centre provides seamless, efficient access to all sales actions from all salesmen.5.Invoicing and meter collection fully integrated: Meter Billing provides convenient invoicing.

ANGLIA COMPUTER SOLUTIONS BUSINESS LTD

United Kingdom

Not only is it frustrating when IT fails, it can also become costly. Having half the workforce out of action not being able to deal with customers’ requests is any owner’s nightmare, even having one machine malfunctioning can cost a sale. Whilst Anglia Computer Solutions can’t guarantee against failure, having a support contract gives your staff a number they can call for prompt assistance.All of our support contracts come with monitoring services. At Anglia Computer Solutions we can react quickly and effectively to any reported problems but crucially we also employ remote management and monitoring software that helps us to be proactive by alerting on predictive issues such as imminent hard drive failures and low disk space. These things, left unchecked, can lead to hours if not days of downtime, so we work quickly to help ensure these prospective issues do not become big problems.Backups are essential. Computer systems will fail - it’s never a case of if but when. You may have a backup system installed but when was the last time you checked to see if it was working? Have you ever tried recovering a file from a backup to see if the data is accessible? As part of our contracts we actively manage the backups to ensure that we have at least one good one per week as a bare minimum. We use a combination of file backups, virtual server recovery solutions and online backups to ensure you still have your data in the event of any loss, whether it be accidental deletion of a file, or a
CODE SOFTWARE

United Kingdom

From the start, we've put our energy into creating innovative reporting, analytic and management software, within the telecoms market, allowing you to gain business insights and efficiencies for your UC & C platforms. We assist in driving user adoption, maintaining the highest levels of call quality, increasing employee productivity, reducing costs and managing other elements of your UC&C environment from headsets to SIP trunks to DID ranges.
CALLPRO CRM

United Kingdom

CallPro CRM is a multifunctional CRM system designed to increase call and email activity whilst still providing a robust data store. All features are within one system and therefore is a three systems in one product. CallPro CRM is perfect for SMEs who need elements of each (call, email and CRM) but cannot implement an individual system for all three. Five reasons why customers choose CallPro CRM: 1. Call centric to increase calls, appointments and sales.2. Built-in smart e-mail marketing and campaign management increases leads.3. An integrated world-class hosted CRM.4. More reliable and secure than popular alternatives.5. Affordable for both small and large deployments.CallPro CRM Partner ProgrammeCallPro CRM is looking for VARs, Resellers and IT Solution/Consultants to join us in partnership. As the product is a hosted CRM there are no upfront cost of sale with revenue obtained from commission. Full product training and sales + marketing support is provided free of charge.
VONTIO

United Kingdom

Vontio is a call tracking software company based in Ormskirk, Lancashire (England) with customers in more than 25 different countries around the world. Vontio was built from the ground-up for businesses, advertising agencies and marketers, and helps to expose the exact source of all of the phone calls that come via their websites, or those of their clients. At its core Vontio serves pools of dynamic phone numbers to website visitors, and when they call they're matched to a visitor profile which shows how the visitor got to the website, which pages they viewed, how many times they've visited, which keyword drove them, and much more. Vontio also records phone calls which can be played back on your dashboard, something that is handy when monitoring staff and training them. Sensible pricing sets this product apart from its competitors, as well as the free 21-day trial which is unheard of in this industry. Vontio are an innovative and creative software company, proven with their latest Re-Provided feature which brings back organic search keywords from Google.
CALL CARE SYSTEMS LTD

United Kingdom

Computer Systems & Software (Development), Software consultancy and supply
UNITY4

United Kingdom

Unity4 provides advanced contact centre capabilities, from technology to people, at home or in the office, powered by the cloud, driven by innovation.Unity4 has two major operating divisions.Unity4 Contact Centre Technology provides its cloud based contact centre platform RapportCMS on a pay per use basis. RapportCMS has been designed with the understanding that contact centre excellence is as much about what goes on after the agent says hello as what happens before.
TECH ICS

United Kingdom

Tech ICS are a software and hardware IT business. We build our brand on customer experience and trust. Our main scope of work relates to software as a service applications, which includes our Hybrid Legal CRM to buying domains, hosting to hardware products such as wireless chargers. At Tech ICS, we create opportunities for our client's to understand the right technology for their business. We understand that no 2 businesses are the same, so we help to make a positive impact for all customers and help them become the next. We create a 4 step process from strategy to consulting to adaptation to management including operations to make your business better through technology. Tech ICS through our partners create an environment that we find our customers can benefit from. Our innovation hub helps us to apply industry expertise, diverse skill sets and next-generation technology to each business challenge.
WINMAN ERP SOFTWARE

United Kingdom

WinMan is a powerful ERP Software solution aimed specifically at the manufacturing, distribution, e-commerce and retail sectors. Covering all aspects of Manufacturing, Distribution, CRM, Service Management, Financials, eCommerce, ePOS and associated functions, WinMan has been developed from the ground up as an integrated business system for forward thinking enterprises.

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WinMan ERP Software

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EWORKS MANAGER

United Kingdom

At Eworks Manager, we aim at providing various industries with a job management software to help you manage your all your quotes, jobs and invoices in one system. Our software consists of two main elements: The Mobile App and the Admin System. When used together, you can have total control over your jobs and staff. Our software also lets you run your business in the most stream-lined and cost-effective way, maximizing your profits. With the right job management software, you can revoluntionise the that way your business operates by keeping track of your workforce, jobs, quotes, company vehicles etc. By monitoring all aspects of your business, you can have full control thereof. With Eworks Manager's job management software you can save you time and money from the things that you would have otherwise been preoccupied with, such as sorting through an endless pile of financial papers or having to manually sign job sheets. job management software can be the change you need to see in your technical field, whether this be plumbing, construction, electrical work, gardening etc.

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Job Management Software

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PEOPLE CARE HUMAN RESOURCES LIMITED

United Kingdom

People Care have developed WORKPLACEone, a state of the art Human Resources Management System which uses the latest online technology to deliver an agile, secure and cost-effective solution for busy HR professionals. Fully mobile-enabled, the system can be accessed 24/7/365 from anywhere where there is an internet connection, delivering a self-serve environment for employees and their managers, and configurable administration rights for each member of the HR team. We don't just provide market-leading HR software. All WORKPLACEone clients become members of the The People Care network, receiving comprehensive technical support and general HR consultancy on an ongoing basis. WORKPLACEone is delivered to you fully data-populated, configured to your requirements and ready to go. We even manage the launch process, making sure that your employees are properly registered and know how to access and use the system
PARM LIMITED

United Kingdom

PARiM is a unique human resource planning and management application based in the cloud. It is the only application available today that allows your clients access to areas which you determine thus improving the service you supply. The solution fills a gap in the HR market place where no solution exists that allows the interaction from client companies. This is especially useful when an organisation provides human resources as part of their business offering. This unique feature allowing client access gives the organisation a unique selling point, improves customer relations, assists in winning more business and reduces costs associated with general HR planning and management. If your company supplies human resources to clients as a service then PARiM is for you. Typical PARiM users are: facilities management companies, security firms, contract cleaners, contract maintenance and the like.
FIRMAO.CO.UK

United Kingdom

Firmao.net integrated business software includes: CRM, integrated VOIP, task and project management as well as a range of high quality documents including Proposals and Invoices.Firmao provides a comprehensive integraded package of e-services designed to manage small and medium sized businesses. The solution includes Project Management, Personnel & Resource Planning as well as Stock and Asset Management.The CRM module is integrated with e-mail and virtual VOIP systems. This functionality helps to maintain the highest standards of customer management. All e-mail messages (sent or received) are saved against the relevant contact record and every phonecall can be logged and recorded to improve efficiency and accurancy.Firmao.net also allows you to prepare and send Bids and Proposals, Warehouse Documents, Invoices and other relevant documentation via a single mouse click. These document Templates may also be set and freely modified.
TVISION TECHNOLOGY LTD

United Kingdom

At TVision we help ambitious agile companies achieve their full potential by using the latest suite of Microsoft products to help drive growth, improve profitability, and deliver operational excellence.
LENDSCAPE

United Kingdom

We help banks and finance providers deliver better working capital finance solutions to a wider range of businesses and create a superior experience for their clients anywhere in the world.

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Gemini

Galaxy

Aquarius

ABLE

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MERCURIUS IT

United Kingdom

The company MERCURIUS IT, is a Distributor, which operates in the Software - business management industry. It also operates in the Customer relations management software CRM, Microsoft partners for Dynamics 365 ERP, Customer relations management software CRM, Business Central, and Siemens PLM industries. It is based in Milton Keynes, United Kingdom.
WORKSTARS

United Kingdom

We help local and global HR teams deliver a sustainable boost to their employee engagement strategy through market-leading social employee recognition software.
GETINKED

United Kingdom

GetInked is the easiest way to find and book a tattoo shop online.
TRANZAURA

United Kingdom

The company TRANZAURA, is a Service Provider, which operates in the Software - business management industry. It also operates in the Fleet management software, fleet maintenance, and insurance for commercial vehicle fleets industries. It is based in Northampton, United Kingdom.