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Customer support management - Service Provider - Ukraine

UkraineService Provider
2 Companies 2 Products

  1. GLOBAL BILGI

    Ukraine

    Global Bilgi is a multi-language omnichannel outsourcing contact center with our own IT products and the purpose to deliver an excellent customer experience. Our company is a part of Turkcell group, the telecommunication market leader in Turkey and Ukraine and our offices are located in these two counties. Global Bilgi has in-depth expertise in ensuring the highest quality of service to the leading global businesses from the following industries: Telecommunications, Aviation and Transportation, Package and Freight Delivery, Consumer Services, Banking and Finance, IT, and others. Each of our Clients gets a personal and systematic approach with the strict meeting of defined KPIs, advanced planning, reporting, and monitoring support to maximize project efficiency, strong tech and IT expertise with many more other benefits. The excellent service delivery of our team is confirmed by a number of national and global (including ISO standards) certificates, awards, and testimonials from long-term Clients. In addition to traditional contact center outsourcing services, like handling calls, chats, emails, outbound sales campaigns, and back-office support, we develop and offer our industry-specific digital products, as the cloud contact center platform Sirius.

  2. ALPHACORP LLC

    Ukraine

    AlphaCorp LLC is a company of the experienced Information Technology professionals. They are delivering the top quality solutions to their customers for the reasonable price. Currently, company is covering areas of Software development, QA, Systems and databases technical support and administration, Information Security and for sure IT Projects management. AlphaCorp is using the up-to-date methodologies and standards, such as RUP, SCRUM, ITIL, ISO-27001/27002, which assists it to provide their partners with the best possible IT solutions.

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