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Back support

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GLOBAL BILGI

Ukraine

Global Bilgi is a multi-language omnichannel outsourcing contact center with our own IT products and the purpose to deliver an excellent customer experience. Our company is a part of Turkcell group, the telecommunication market leader in Turkey and Ukraine and our offices are located in these two counties. Global Bilgi has in-depth expertise in ensuring the highest quality of service to the leading global businesses from the following industries: Telecommunications, Aviation and Transportation, Package and Freight Delivery, Consumer Services, Banking and Finance, IT, and others. Each of our Clients gets a personal and systematic approach with the strict meeting of defined KPIs, advanced planning, reporting, and monitoring support to maximize project efficiency, strong tech and IT expertise with many more other benefits. The excellent service delivery of our team is confirmed by a number of national and global (including ISO standards) certificates, awards, and testimonials from long-term Clients. In addition to traditional contact center outsourcing services, like handling calls, chats, emails, outbound sales campaigns, and back-office support, we develop and offer our industry-specific digital products, as the cloud contact center platform Sirius.
BUSINESS SUPPORT

Ukraine

“Business Support” is a company which helps international investors do business in Ukraine. Are you not sure where to start? Are you wondering about business code, laws, regulations, accounting or ways to report back to Ukrainian government? Are you struggling with the language barrier? Or are you missing the full understanding on how to launch a successful start-up? Our professionals are there to aid dealing with all of the above check-points and much more. Here are some of the examples of offered services: guiding throughout the whole process of organizing a business in Ukraine and a guarantee to find the right specialists for you. Furthermore, we establish full functionality of your business in Ukraine. Results achieved by our clients speak for themselves. Such as fully functioning developing, efficient R&D departments, outsourced IT build-ups, putting up company’s representative offices - these are only few illustrations of our capabilities. When working with us, you can achieve the following goals: build-up a totally new company in Ukraine, deal with accounting and regulatory aspects, get proper notarial and legal help, rent a suitable office, establish part-time managing, adapt skilled human resources, form a back-office and IT support, help enlarge already existing commerce and get legal work permit. We will do our best to make sure your business works well, even if you don’t live in Ukraine on permanent basis.

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