Results for

Customer support management - Service Provider - Turkey

5 Companies

2 Products

CREAFONE

Turkey

We are here to provide a unique customer experience in the digital world! We aim to establish a continuous and effective bridge with your customers.Our experienced and professional call center employees offer fast and effective solutions in customer service processes.Thanks to its unique capabilities, Creafone provides 24/7 quality service to both domestic and international customers.It enables businesses to be strong in competition not only with its Representatives but also with its unique technology infrastructure.As Creafone, we offer many technologies such as E-Commerce infrastructure, Virtual POS service, Call Center infrastructure, Ticket System, Billing Applications, CRM Software among the privileges we offer to businesses.Communication channels we manage for our customers include Instagram, Facebook, Twitter, Live Support (Chat) & E-Mail, Phone and Video Support.We manage the order processes end-to-end and provide services to our customers in many areas from order creation to storage to packaging.We manage indispensable marketplaces in e-commerce.We respond to the messages sent by your customers from the product entrance to the marketplaces such as Hepsiburada.com, Trendyol.com, Turkcell Pasaj, n11.com.While doing all this, we are constantly working on the most important issue for us is the Customer Experience.In other words, we manage all communication processes end-to-end for your customers.
T&L BUYING OFFICE TURKEY

Turkey

T&L takes the form of buying office in Turkey for their customer located overseas by reporting with regular communication about the running production of order placed to Turkish manufacturers. We offer experince and provide a full service including the following: I. Keep finding new products and suppliers. II. Verify, inspect or audit existing suppliers. III. Price negotiations and Supply Chain Management IV. Draft formal Purchase Contract (Business Risk Control) V. Quality Control Management VI. Shipping Support and Loading Process Supervision VII. Customs Clearance Support VIII. Offer After-sale Service IX. Keep continual contact for mutual information. X. Assist during visits to Turkey. Other services may be available upon request We are simply acting as your own eyes, assistants and office and our mission is to save you more and reduce the risks in your business in Turkey !
VODATECH BILISIM PROJE DANISMANLIK SAN. VE DIS TIC. A.S.

Turkey

As being Turkey’s first outsource call center company, with it’s 700 employees and 700 seat capacity at two locations (Istanbul (Atasehir, Umraniye and Gunesli), Gebze/Kocaeli and Yalova), VODATECH has been providing a “Customer Interaction Platform” for Telemarketing, Customer Support, Data Quality and Technical Support (Helpdesk) to companies both local and abroad who are the leading brands in their markets, since 1998. VODATECH’s approach to “call center” is not a one sided communication, it is a solution which the interaction with company’s end users and business partners is managed.VODATECH’s call centers located in different locations running on multi-site structure, are designed to supply corporate clients “uptime, continuity, security and flexibility”. It’s software based infrastructure manages SMS, e-mail, fax, and web chat traffic as easy as telephone traffic. Company have ISO9001 Quality Management System and ISO27001 Information Security Management System certificates.
ERAI TURKEY

Turkey

ERAI Turkey supports the customers in their business development opportunities to grow their business and achieve sustainable success. ERAI Turkey develop strategies to help the companies penetrate the Turkish market, establish strategic partnerships and expand their customer base. ERAI Turkey helps the companies maximise their company’s potential and stay one step ahead of the competition. ERAI Turkey's services: - Consulting - PEO/EOR Payroll and Umbrella Company Services - Financial Management - Back Office Management - HR Management - Digital Management and IT Services - Office rental - Virtual office - Sourcing Services
AARAM GROUP

Turkey

Aaram CRM is all-in-one real estate sales platform that offers better lead management and the control over your customers deals sales and properties management, focus on increasing your sales and don't worry about your customers relations management, this is our mission. With Aaram CRM we put all you need to start your real estate marketing business in your hands, Build and track your leads, follow-up with your customers, with advanced Activity Management you can schedule or register your interaction with the customers and never miss a task with embedded reminders, track your customers preferences. Manage your deals with convenience, using our deal management module or pipeline tracking. Manage your sales and property listing with advanced property management module, using interactive map you can list or view your properties with ease.

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Customer support management - Service Provider - Turkey

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5 Companies