Results for

Chat software - Service Provider - Turkey

3 Companies

1 Product

AMANOS TEKNOLOJI SAN VE TIC A.S.

Turkey

Shift Engineering is an autonomous software consultancy team which SHIFTs the way the clients deliver software in an efficient and leaner way. We do apply the industry best practices into the software delivery process mainly LEAN methodologies together with Theory of Constraints. Maximum resource utilization at a given period of time in order to develop the right software and building it right is our major objective. We don't only develop the product but also create the resilient teams for our clients as long as they want to take over the maintenance or further improvements of their product with their in-house teams. Our team genetics is heavily depending on freedom and team autonomy where all the members of the team have equal right to talk and give direction to the team and the product in accordance with the customers demands. Of course all of these demands or suggestions are required to be supported by either qualitative or quantitative DATA. All in short, we build the right thing and we build it right!
CREAFONE

Turkey

We are here to provide a unique customer experience in the digital world! We aim to establish a continuous and effective bridge with your customers.Our experienced and professional call center employees offer fast and effective solutions in customer service processes.Thanks to its unique capabilities, Creafone provides 24/7 quality service to both domestic and international customers.It enables businesses to be strong in competition not only with its Representatives but also with its unique technology infrastructure.As Creafone, we offer many technologies such as E-Commerce infrastructure, Virtual POS service, Call Center infrastructure, Ticket System, Billing Applications, CRM Software among the privileges we offer to businesses.Communication channels we manage for our customers include Instagram, Facebook, Twitter, Live Support (Chat) & E-Mail, Phone and Video Support.We manage the order processes end-to-end and provide services to our customers in many areas from order creation to storage to packaging.We manage indispensable marketplaces in e-commerce.We respond to the messages sent by your customers from the product entrance to the marketplaces such as Hepsiburada.com, Trendyol.com, Turkcell Pasaj, n11.com.While doing all this, we are constantly working on the most important issue for us is the Customer Experience.In other words, we manage all communication processes end-to-end for your customers.
VODATECH BILISIM PROJE DANISMANLIK SAN. VE DIS TIC. A.S.

Turkey

As being Turkey’s first outsource call center company, with it’s 700 employees and 700 seat capacity at two locations (Istanbul (Atasehir, Umraniye and Gunesli), Gebze/Kocaeli and Yalova), VODATECH has been providing a “Customer Interaction Platform” for Telemarketing, Customer Support, Data Quality and Technical Support (Helpdesk) to companies both local and abroad who are the leading brands in their markets, since 1998. VODATECH’s approach to “call center” is not a one sided communication, it is a solution which the interaction with company’s end users and business partners is managed.VODATECH’s call centers located in different locations running on multi-site structure, are designed to supply corporate clients “uptime, continuity, security and flexibility”. It’s software based infrastructure manages SMS, e-mail, fax, and web chat traffic as easy as telephone traffic. Company have ISO9001 Quality Management System and ISO27001 Information Security Management System certificates.

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Chat software - Service Provider - Turkey

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