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Service Provider - Outsourcing of technical support

Service Provider
  1. BLACKGRIFFIN LTD

    Ireland

    BlackGriffin LTD is a European consultancy based in Ireland founded in spring 2019 by experienced consultants based in Europe. We support companies in the banking, insurance, and information technology sector concerning regulatory questions as well as technical and organizational needs with respect to resilience. We work together closely with you, using sound and proven methods developed from years of hands-on experience. With our strong legal, economical and technological background we work alongside our clients to achieve the necessary changes. Things, we can do for you: OUTSOURCING MANAGEMENTWe offer the Outsourcing & Management Consultancy services to comply with the regulatory and workforce requirements of outsourcing organizations, as in the last few years these requirements have grown meticulously. AUDIT DEFENSE & SUPPORT Our highly qualified and experienced consultants assist Companies in the banking and insurance sector or their outsourcing partners through all phases of a supervision audit: preparation, development of an individual audit strategy, efficient handling, arranging, and holding the final meeting and subsequent implementation of the findings. RISK MANAGEMENT We help organizations identify and understand the risks to their business by mitigating and governing those risks. REGULATORY MONITORING Our Regulatory Monitoring provides a single source for regulatory changes in the banking and insurance sector as well as related ICT.

  2. COPLER

    Ukraine

    Copler evolved from 2 large Ukrainian businesses - HR service provider Smart Solutions and contact centre Simply Contact. Together with 10 years experience in international software development, we combined all these experiences and established Copler aimed to go internationally in narrow segment of technical support that we offer to clients who have a software product / application or device and end-users who need an everyday remote technical assistance. Copler - is a service company driven by service perfectionists with international senior management and business development experience. We see an opportunity to change the way software development companies outsource, operate, and maintain their development teams remotely - by providing an excellent service regardless of how the technology is deployed and by helping our clients to improve operations and cut an expenses. Our mission is to ensure your remote team's everyday operations while you focus on your core business. Copler provides the following: - Recruitment & Managed Services - Dedicated Team & Offshore Development Center - Offshore Contact Center & Technical Support, DevOps Team Currently Copler operates in Israel, USA and Europe.

  3. ONITEK SOLUTIONS LIMITED

    United Kingdom

    onITek Solutions Limited is a residential and business onsite IT support based in Borehamwood. Come in and see us or we offer a free call out service within a 15-mile radius for all of your tech needs. Whether it be a slow computer, lost files, a computer that won’t start, a network problem or even the desire to be able to turn your lights and heating on with your voice, we can help! We will come to your home or business and take care of all your technical needs quickly, efficiently and at prices that won’t break the bank. We run a strict no fix, no fee policy and all prices are quoted upfront and agreed before any work commences, for your peace of mind.onITek Solutions Limited are your one stop tech shop! At onITek Solutions Limited our specialists help people to save money by making their appliances last for longer. We can help with all manner of repairs and maintenance including: Computer/Laptop RepairPC Health CheckPC/Laptop/Tablet/Smartphone SetupSoftware Installations/ RepairSlow/Freezing/Dead ComputerComputer Startup/Boot Loop IssuesPrinter/Scanner/Peripheral Setup/TroubleshootingData Backup/RecoveryBusiness Continuity Disaster RecoveryIT SupportRemote Support packagesWebsite Design/Development/HostingHome Business/Business IT SupportResidential IT SupportAntivirus Prevention/Virus/Malware RemovalSmart Home SetupRing Doorbell InstallationPhilips Hue/Tuya/Nest/Hive/Alexa/WeMo/Google Home ConfigurationInternet/WiFi/Network Setup/ConfigurationReplacement PC’s - Home of the o

  4. ZZ GROUP

    Albania

    WE ARE DEVOTED TO DELIVERING REMARKABLE ONE-TO-ONE CUSTOMER EXPERIENCES. How can we help you? No matter what your business needs, our strategic marketing consulting firm can pinpoint with unparalleled accuracy a solution. TELEMARKETING Is telemarketing something you’re looking at to boost your business growth? If so, ZZ Group has a great team of highly skilled telemarketers that can work on your campaign on your behalf. Here are some of the advantages that your company can get. BACK OFFICE SALES SUPPORT A current study conducted by ZZ Group shows that only 25% of your sales time is spent with the customer. We relieve your valuable sales resources of administrative tasks, so that you can spend more time with your customers.To enable you… COSTUMER SERVICE Acquiring a new client it might be more difficult that retaining an existing one but this does not mean the job is done. This is why a long -lasting customer relationship is the aim of every company. Since our goal at ZZ Group is to be an extension of Costumer Experiences and Inbound Services.

  5. THE SAASY PEOPLE

    United Kingdom

    The SaaSy People provide 100% UK based fully managed, multi-channel outsourced customer support tailored for growing businesses, in a simple monthly format. We partner with businesses who are growing and want to ensure they continue to provide a consistently high level of support existing customers while attracting new customers. By partnering with us we handle all of their customer support enquiries via any channels they choose, at the hours they choose including full 24/7 support. This ensures their existing customer base retains a positive impression of their business and continue to be a satisfied customer. Very often growing businesses of all sizes neglect existing customers as they focus solely on acquiring new business, this causes existing customers to quickly become dissatisfied with service and then churn - losing the business revenue. Not only do we handle support enquiries, we also share our industry knowledge and best practice with our customers, quickly becoming their trusted advisor on how to support their customers. Often we implement additional channels for their customers to use for support, and also look to implement processes like CSAT (Customer Satisfaction) surveys to ensure the service we're providing is always the best it can be.

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  1. FUSION BPO SERVICES

    United Kingdom

    Fusion BPO Services INC is an international BPO company. Fusion BPO always assures in offering the highest level of efficiency. The company has over 6, 000 employees spread across 16 locations in 8 countries and has been operating for over 30 yearsTheir clients are of great renowned and span over many industries. The services provided by us are inbound call center and outbound call centers, tech support services and back-office services to name a few. Some of the other services we provide are: - Voice Process - Non Voice Process - KPO Services - Live Chat Support - Debt Collection Services - Automation Solutions - Quality Control Assurance - Work -at-Home Call Center Fusion is HIPAA Complaint and ISO 27001 furthermore we have received many awards and certifications, a member of NASSCOM and won the Most Impactful System Award by Global Workforce Management Forum. Fusion deliver to these industries: - E-Commerce - Education - Utility / Energy - Travel, Hospitality & Transportation - Financial Services - Telecommunications - Healthcare - Consumer Packaged Goods Fusion believes that the innovation and analytics will permit the optimisation of the BPO industry, and have developed the robotic process automation, machine learning, artificial intelligence and the chatbot to mention a few.

  2. A1QA

    United Kingdom

    With more than 15 years in SQA business, a1qa is a 800+ strong independent software quality assurance provider helping companies all over the globe receive case-by-case solutions to improve the quality of the released software. Over 1, 500 completed projects reflect the company’s in-depth testing expertise in multiple industries like Software and Technology, Telecom, FinTech, eHealth, eLearning, Media, and many more. The company’s quality management system is certified to ISO 9001. Headquartered in Lakewood, Colorado, a1qa runs a dozen offices and testing labs in the UK, the Netherlands, and other countries over the world.

  3. BUSINESS WORKFORCE SOLUTIONS

    United Kingdom

    One-Stop Solution to Cater All Your Outsourcing Needs. At BWS Resource Group, we offer a one-stop solution to outsource your software development, finance and accounts, BPO, and NOC Support departments to a team of highly qualified professionals. We also provide a complete variety of services in finance and accounts to lessen, classify and incorporate financial data that is significant to run a business compellingly. Our freelance accountants make sure to keep the balance between your business transaction and optimizing your funds. Our integrated business solutions help in vanquishing almost every challenge in the aspect of the business. Our services are majorly focused on providing unique solutions to add value to your business. We assure you of improved business efficiency, quality monitoring, and enhanced business performance.

  4. BRIDGETOEUROPE GMBH & CO. KG

    Germany

    The company BRIDGETOEUROPE GMBH & CO. KG, is a Service Provider, which operates in the Import-export - Computers industry. It also operates in the Hotline/technical support, Network management and administration, Customs clearance, and outsourcing of technical support industries. It is based in München, Germany.

  5. OFFICE HOCH 5 GMBH - IHR BÜROAUSSTATTER

    Germany

    The company OFFICE HOCH 5 GMBH - IHR BÜROAUSSTATTER, is a Multi-Category, which operates in the Furniture and shelving, office industry. It also operates in the Office supplies, Communication, Office supplies, Office furniture, outsourcing of technical support, and Communication industries. It is based in Hannover, Germany.

  1. 1000GEEKS

    Ukraine

    The company 1000GEEKS, is a Service Provider, which operates in the Computer engineering industry. It also operates in the outsourcing of technical support, and Hotline/technical support industries. It is based in Odessa, Ukraine.

  2. OUTSOURCE.BG SERVICES

    Bulgaria

    The company OUTSOURCE.BG SERVICES, is a Service Provider, which operates in the Outsourcing of company equipment industry. It also operates in the IT facilities management, outsourcing of technical support, Facilities management services, and commercial outsourcing services. industries. It is based in Sofia, Bulgaria.

  1. AZ SERVICES POINT SRL

    Italy

    The company AZ SERVICES POINT SRL, is a Service Provider, which operates in the Environment - services industry. It also operates in the outsourcing of technical support industries. It is based in Milano, Italy.

  2. NGSOLUTIONS SP. Z O O

    Poland

    The company NGSOLUTIONS SP. Z O O, is a Service Provider, which operates in the Outsourcing of company equipment industry. It also operates in the IT Services, Outsourcing of information systems, outsourcing of technical support, IT Services, and outsourcing of company services industries. It is based in Warszawa, Poland.

  3. JERA

    United Kingdom

    The company JERA, is a Service Provider, which operates in the IT Services industry. It also operates in the Outsourced IT Support, outsourcing of technical support, Cyber Security, and Telecoms Services industries. It is based in Loanhead, United Kingdom.

  4. LOGI-TECHNIC

    Belgium

    The company LOGI-TECHNIC, is a Service Provider, which operates in the Outsourcing - secretarial services industry. It also operates in the Facilities management services, and outsourcing of technical support industries. It is based in Jabbeke, Belgium.

  5. VALUE SKILLS PROJECT

    Switzerland

    The company VALUE SKILLS PROJECT, is a Service Provider, which operates in the Call centres industry. It also operates in the Outsourcing - secretarial services, teleassistance, Telesecretarial services, Outsourcing - secretarial services, and outsourcing of technical support industries. It is based in Itaosy, Switzerland.

  6. UNIMIND

    Germany

    The company UNIMIND, is a Service Provider, which operates in the Internet and Intranet sites - creation and development industry. It also operates in the marketing and communication services and advice, Computers - standard software, and outsourcing of technical support industries. It is based in München, Germany.

  7. FLEXEUROPEJOBS OUTSORCING UNIPESSOAL LDA

    Portugal

    Verified by europages badge

    Flexeuropejobs Outsorcing, estb since 2018, is a service provider specializing in outsourcing skilled and unskilled workers to various industries across Europe. They offer a diverse range of manpower solutions in sectors such as agriculture, construction, factories, warehouses, inflight catering, mobile technician services, sales personnel, housekeeping, cleaners etc... Their expertise lies in sourcing and supplying personnel across these sectors, catering to the specific needs and demands of their clients. Whether it's providing labor for agricultural work, construction projects, manufacturing units, logistics and warehousing, aviation services like inflight catering, technical support through mobile technicians, sales representatives, or managing housekeeping and cleaning services, Flexeuropejobs aims to meet the manpower requirements of businesses in Europe. Their focus on both skilled and unskilled labor demonstrates a comprehensive approach to workforce management, enabling businesses to find suitable personnel for various roles within their operations. Through their outsourcing services, Nominal Level likely aims to streamline the hiring process for companies while ensuring a reliable and competent workforce to meet industry demands across multiple sectors We Provide best deals and Price Your real benefits of collab with Flexeuropejobs Outsorcing are Saving money for your projects and company. Saving time and spending it on other valuable activities Peace of mind.

  8. PLASTIV SP. Z O.O.

    Poland

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    Manufacturer and distributor of plastic parts with many years of experience and knowledge in the field of plastics processing and the development of injection molds for injection molding production. Comprehensive service for our customer's projects, assessed on their complexity. Product development services from designing the injection mold through their production to the manufacturing of the final product. Our staff has an assessment of the material and technology supported by many years of professional experience in the plastics processing industry and the production in the automotive industry. We also provide consulting services on request in areas listed below: • Project management • Technical consultancy • Strategic and operational management • Maintenance management • Production management COMPANY OFFER: • Custom injection molding production in cooperation on molds provided by the customer • Outsourcing of production - injection molding machines up to 100T and weight up to 158g PS. • Performing inspections of the molding tools on request (forms up to 1T) • Production and distribution of plastic products - details on request • Manufacturing of molds and customized metal precision parts - details on request • Distributor of standard parts for injection molds like date stamps, ejectors, standard sleeves and other components for the molds • Distributor of quick couplings for molding tools • Consulting services on request Please send an inquire to our email address.

  1. KOVALLUX DEV

    Belgium

    kovallux Dev is a software development company which provides iOS consulting and IT outsourcing to customers worldwide. With the team of professionals we have over 7 years experience in designing and developing enterprise solutions based on different technologies and platforms. Our services vary from custom application development, maintenance and support to providing Offshore Development Center (ODC) and professional services. kovallux Dev offers a complete portfolio of Mobile Services and Frameworks for both native and web-based applications on a great variety of mobile platforms, making certain your solution connects with users across all of the platforms and devices you want to reach. Over the years we have successfully delivered over 45 private and B2B mobile projects on time and within the budget. TECHNICAL EXPERTISE: ✭ iOS platform (Objective-C, Swift); ✭ Android platform; ✭ Windows Phone platform; ✭ PhoneGap, Xamarin; ✭ Native apps, Hybrid apps; ✭ Web front-end; ✭ iBeacon marketing; ✭ Web back-end and server. In short, we deliver any solution which involves mobile client + back-end and/or front-end part. Standalone mobile solution or mobile + 3rd party back-ends (like Firebase) is also our good expertise.

  2. A-DEVGROUP

    Ukraine

    Website development agency. A-Devgroup developes websites from the idea to the working product. Our main expertise is: back end development ( wordpress\woocommerce, yii2, laravel5). Front end development ( html5, js, css3, saas) Main goal is to create great websites to solve the clients business needs. All the website are mobile friendly and basically SEO optimized. We provide clean code, strict deadlines and completely easy to operate admin part. Visit our website to check recent projects or subscribe news form there www.a-devgroup.xyz Our team consists only of highly specialized web developers, web designers and marketing specialists. Main fields in promotion are: SMM ( Social Media Marketing) Email-marketing ( Automation of email processes) PPC ( Google adwords certified specialist) Unique web design. Technical support: We support existing projects, upgrading them and provide bugfixing procedures if necessary. Outsourcing: A-DevGroup outsources web development processes for Design agencies or marketing agencies. Also we provide the same services for individuals ( designers, copywriters or marketing specialists) NDA agreement if necessary. Please visit our website or fill the contact form to recieve more details and unique offer. www.a-devgroup.xyz

  3. DBM

    Bulgaria

    DBM company provides Oracle DBA Outsourcing services to clients all over the world 24*365. Company performs all DBA services: from software installation to database support and troubleshooting, from one-time problem resolution to continuous 24*365 monitoring of all aspects of database life Company's approach and success are built on 2 aspects. First, it's a high level of technical knowledge of specialists. Every member of support team is Oracle Certified Professional (OCP), and the leader of the team is Oracle Certified Master. And second, it's a thoroughly developed and life-proven methodology which rules all the aspects of support process - from preparatory phase to performing day-to-day standard operating procedures.

  4. MERCATUS

    United Kingdom

    With its professionals located across several delivery centers in Europe - Bulgaria and Ukraine and its headquarters in UK & Bulgaria, Mercatus enables its clients to achieve competitive advantages through, delivered on time, on budget, and in high quality IT resources, Sales Services & Customer Service Our core competence in areas of ITO & BPO Services and our Teams ready to deliver, are our most important assets. Our biggest advantage is a large pool of experienced IT engineers, developers & customer service agents, ready to join you in your digital journey. In ITO, our core competence is high-quality software development and our people are our most important asset. Our biggest advantage is a large pool of experienced IT engineers and developers, ready to join you in your digital journey. In BPO, we support a wide scope of services, with a high level of expertise in multiple languages. Our biggest advantage is a large pool of experienced support agents and consultants, ready to join you in your digital journey. ITO Services Delivery Software Outsourcing Services IT Recruitment & Relocation IT Staffing via Build Operate Transfer (BOT) IT Staff Augmentation - BODY & TEAM LEASING Dedicated Development Teams BPO Services Delivery Demand Generation & Revenue Growth B2B Lead Generation Digital Awareness LinkedIn Campaign Management & Automation Marketing Research & Surveys Customer Experience & Support Service Customer Care & Support Technical Support IT Help Desk

  5. QUANTICATE

    United Kingdom

    Quanticate is a leading global Data-focused Clinical Research Organization primarily focused on the management, analysis and reporting of data from clinical trials and post-marketing surveillance. As Experts in Clinical Data, Quanticate provides high quality teams that offer efficient outsourcing solutions for clinical data management, biostatistics, SAS programming, statistical monitoring, medical writing and pharmacovigilance. Quanticate can offer study level support, functional service provision (FSP), strategic full data-services solutions or technical consultancy to meet the needs of pharmaceutical, biotechnology and device companies across the globe. Please visit the website at www.quanticate.com for further information and access to white papers.

  6. CALLBOXS

    Bulgaria

    Callboxs is an innovative, rapidly-growing company in the sphere of telecommunications. For more than 29 years the Call Centre has been mainly dealing with telemarketing, with servicing clients, online commerce, client research, servicing and maintenance through e-mails/chat, BPO/KPO services, tracking, etc. For the last 6 years the company has been specialising mainly in direct sales carried out over the telephone, as well as rendering outsourcing services (BPO - Business Process Outsourcing), comprising different business srocesses, as well as KPO (Knowledge Process Outsourcing). Our team has been predominantly made up of young and creative emplyees, excellently managing all and any tasks, connected with campaigns for implementing new products on the market, sales, subscription, reservations, technical support, health insurance, etc.

  7. CIKLOPEA D.O.O.

    Croatia

    CIKLOPEA is a young, dynamic, propulsive organization that deals in management and delivery of translation and localization projects, interpreting services, proofreading and editing, language quality assurance, providing technical support in conference organization, consulting services regarding the translation process and translator education.As your partner for outsourcing we deliver a complete language solution. We are ready to offer you the shortest response time in our industry and region and the highest degree of professionalism. We guarantee high quality of services, assured by our overall business system, a guaranteed delivery time and the flexibility to meet the individual needs of the client. Even at the end of the project we continue to offer feedback and support.

  8. VODATECH BILISIM PROJE DANISMANLIK SAN. VE DIS TIC. A.S.

    Turkey

    As being Turkey’s first outsource call center company, with it’s 700 employees and 700 seat capacity at two locations (Istanbul (Atasehir, Umraniye and Gunesli), Gebze/Kocaeli and Yalova), VODATECH has been providing a “Customer Interaction Platform” for Telemarketing, Customer Support, Data Quality and Technical Support (Helpdesk) to companies both local and abroad who are the leading brands in their markets, since 1998. VODATECH’s approach to “call center” is not a one sided communication, it is a solution which the interaction with company’s end users and business partners is managed.VODATECH’s call centers located in different locations running on multi-site structure, are designed to supply corporate clients “uptime, continuity, security and flexibility”. It’s software based infrastructure manages SMS, e-mail, fax, and web chat traffic as easy as telephone traffic. Company have ISO9001 Quality Management System and ISO27001 Information Security Management System certificates.

  9. CURA TECHNICAL LIMITED

    United Kingdom

    Cura Technical specialises in the provision of IT & MPS services throughout the UK, Ireland and EMEA to channel partners, and OEM’s systems integrators, outsourcers and facilities management providers, delivering a wide range of single source IT support solutions. We are committed to delivering technical support solutions that add unrivalled value to customers as well as achieving the fastest fix times. ISO-9001 accreditation and attainment of SAFE Contract ship substantiates this.Mission Statement“To develop long term relationships through the delivery of valued support to business.”Vision Statement“To become a major vendor independent supplier of ICT equipment maintenance and associated IT support services.”Our mission incorporates a commitment to and constant striving for quality and excellence in everything we do.This is reflected in the services we provide to our customers and the relationships we maintain with equipment manufacturers and strategic partners working with them to

  10. HOOLEY BROWN LTD.

    United Kingdom

    Hooley Brown supports ambitious food and drink brands to develop and label new products. We make sure that each range and all products are compliant for sale - online and on-shelf - across all target markets worldwide. A dynamic regulatory consultancy, Hooley Brown offers outsourced management solutions.tailored to suit your needs - and just for the period of time you want that extra support. Working flexibly alongside your internal teams, we provide compliance management to inform your decision making. With access to experienced experts, you'll get the right skilled resources to eliminate knowledge gaps, ensure all necessary documentation is in order and prepare compliant labelling for product launches into new markets. Our outsourced managed compliance solutions are drawn from a broad menu of technical services including NPD and product specification validation, ingredient lists and nutrition information guidance, packaging translation into 200+ languages, adaptation of multilingual packaging artworks, and regulatory checks and approvals for labelling for 180+ markets.

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