MONTA FULFILLMENT - We help webshops grow! Monta; The total solution in order processing.

Monta has extensive knowledge of protective packaging materials for your products. Every product requires a specific packaging method so that it will be delivered to your customer in perfect condition. We are also in the advantageous position of being able to purchase high volumes of specific packaging materials at favourable prices. Monta can also package the products in packaging material supplied by the webshop. Moreover, we offer the option of adding your own cards or discount vouchers to the order. This adds a fun, personal touch and/or encourages your customers to make even more purchases from your webshop!

Your products are at the heart of Monta. This is why we always offer you the best solution when it comes to packaging your articles. Would you like to outsource the packaging – and shipping – process for your webshop? We work only with the best employees who work carefully and quickly. Some of our employees work via Sterk@Werk or SOVAK. Read more about Sterk@Werk and SOVAK on our CSR page. Wondering what outsourcing your webshop packaging can do for your webshop? Feel free to contact us. Our specialists will help you with a – customised – approach to your logistics issue!

Late cut-off time: 11:45 P.M., and even Same Day Delivery is an option! Allow end users to choose between carriers, pick-up locations and delivery times using our Universal Check Out feature Worldwide shipping options If we store your products in multiple Monta warehouses, e.g. in a warehouse in the Netherlands and in a warehouse in Germany, we can ship from any warehouse that still has stock. That way, you miss out on fewer orders!

Want products ordered before midnight to be delivered early the next day? That’s no problem for Monta! Is Next Day Delivery still too long to wait for your customers’ expectations? Then you can use Same Day Delivery – orders placed before 12:00 P.M. will be delivered the same day. Another popular option is to choose a day and time slot. This allows your customers to choose the time slot and day they want their order delivered. In addition, they can specify their preference for a particular carrier. This will keep your customers fully satisfied. Click here for all delivery options. We have the same aim as you: to provide a perfect service to end users who purchase goods from your webshop. Would you like to know more? Then request a no-obligation quote right away. You will receive a customised price proposal within one day. Did you know that your fulfilment can be live within a week from the moment of our agreement?

The decision to ship orders yourself can result in time-consuming work, which can also be quite stressful. This is because you will need to purchase and maintain software, arrange for carriers and monitor all this activity continuously. If you choose to use Monta’s fulfilment services, we can relieve you of all your worries regarding webshop logistics. And all this at a guaranteed best price-to-quality ratio. We work with a wide range of carriers, and can link to almost any webshop system. Thanks to the webshop link, you will have real-time insight into your stock, 24/7. With our smart dashboard, you will also have an accurate and detailed overview of a range of important data, such as your best sellers, and products with a reduced stock requirement. Your webshop will be operating with the help of reliable logistics.

Monta work only with reputable shipping partners such as PostNL, DHL, Budbee, Fedex, Deutsche Post, Trunkrs, UPS, DPD and GLS. We have standardised IT links with all these carriers, making pre-notification, track & trace codes and label printing hassle-free. We work together with all these carriers to give you, the website owner, a choice of carrier to transport your orders. Naturally, we discuss this with you and offer advice. There is also the option to ship via several carriers, which is why we maintain such an extensive network of carriers that we work with!

As a Monta customer, it is also possible that your stock is stored in multiple warehouses, for example if you want to ship from a Monta warehouse in the Netherlands to your Dutch customers, but prefer to ship from a German warehouse to your German customers. If your stock is stored in several warehouses, then there is also the option to ship from several warehouses. The good thing about this is that you are less likely to miss orders if you do not have an item in stock. It is highly likely that the item will be in stock at one of the two warehouses. We can then proceed in two ways1 Transfer orders to the warehouse that still has stock, the order is then sent to the end user from this other warehouse; 2 Split orders according to the warehouse where the stock is located, end users will then receive multiple packages. Perfect, surely! The customer doesn’t need to know, especially when the order is completely transferred from warehouse A to warehouse B. You won’t be letting your

As a Monta customer, you will have your own portal, the Monta portal, where you will have real-time insight into the points below at any time of the day. Stock management and stock movements Inbound information (all documents scanned as a pdf) Outbound information (packing list scanned as a pdf) Track & trace codes Minimum stock alerts Dynamic forecast; available stock in days based on order history Order history Customer top 10 Shopware Product top 10 Return logistics: status and other return information

When it comes to shipping, we are flexible: even though our offices are located mainly in the Netherlands, we ship worldwide. If you really want to grow, our international shipping options will definitely help. Pick-up location Of course, there is always the option to pick up the order at a nearby location. There are 2,000 pick-up locations within the Netherlands. These include shops such as Bruna, Jumbo and Primera.

Customers become satisfied customers when their returns are quickly accepted and they are speedily refunded. However, when they experience that the return logistics take a lot of effort and/or time, customers may become annoyed and never buy from you again. This is why it’s important to have efficient returns logistics in place – or to outsource your returns to a partner who can handle these efficiently for you. If you outsource your fulfilment to Monta, you have two options for managing your returns. You can choose to have us handle the returns for you, or you can do it yourself via our Return Management Authorisation system. Read more about these two options below.