HORS BORD ASSISTANCE

Whether a seasonal special, a staple product kit or a one-off special, on demand kit building or gift boxing solutions are available to any customer. When an order rolls in for a selection of items, our automatic systems will deduct all the various contents of the kit and produce a single order. This will be packed to your specifications in your beautiful display box and really emphasise the quality of your brand.

Luxury products cannot simply be picked, packed and despatched. They require another level of preparation to exude the class within. From the outer box presentation, to the inner liners, to the exact way in which the product is placed is of utmost importance. Our dedicated staff understand the finesse required to ensure your luxury items stand out from the crowd.

Want to include flyers, leaflets or inserts in your orders? Our bespoke inserts service allows you full control over what additional items are placed in your product's packaging. All you need to do is supply us with the relevant inserts from your printing professional, provide us the necessary instructions and we can handle the rest. These services can be applied in bulk or on a pay-as-you-go basis before being shipped using our fulfilment solutions.

Through a product's life, from the point of manufacture all the way through to a customer return, it can be subject to damage, a change in laws or simply being in need of repackaging.​ Rather than disposing of these items, a large majority may have the option of being returned back to a sellable state. Our experienced warehouse staff will inspect with an extreme attention to detail and, in line with your specifications and requirements undertake the necessary rework. Examples include but are not limited to: Minor cleaning work Major cleaning work Full rework (rebox etc)