call management software Germany

What sets us apart: Individual solutions, highly qualified and motivated engineers. Flexibly deployable Innovative system solutions. Project management Integration of various trades Project management Quality assurance and documentation for over 15 years. Planning, delivery, installation, and commissioning of complete systems. Service and maintenance for all delivered systems and programs, including 24-hour on-call service. Specialization in the development and commissioning of automation and process control software.

...Hot Line/Service phone; Order/Booking acceptance; Active telephone sales; Fax connection; Call center software; Complaint management; Address qualification; New customer acquisition; Appointment scheduling; Reactivation of old customers; Complete outsourcing; Front-office outsourcing; Order acceptance within Germany; ACD system; Email connection; CTI; Dialer Active telephone sales; New customer acquisition; Complete outsourcing...

Development of enterprise software, specializing in software solutions for call centers, customer-oriented program development, call center software, CRM, and web development for small and medium-sized enterprises.

Call Center Service; Customer Care Center Service; Address Qualification; Order Acceptance; Order Taking; Appointment Scheduling; Complaint Management; Correspondence Service; Mail Services; Software Development; IT Support; User Help Desk; Insurance Service; Document Digitization; Outsourcing, Custom Software Development on Windows, Database System Development, 24-Hour Call Center, Tourism Information via Phone and in Writing...

...The defacto group is an internationally oriented full-service provider for complex CRM and dialogue solutions. By networking specialized individual companies, defacto offers complete dialogue solutions from a single source and brings together the areas of research, strategy, conception, project management, call center, software, creation, production, and success monitoring under one roof. Dialogue marketing, customer relationship management, marketing services, integrated campaign planning and execution, all relevant 'below the line' topics under one roof.

... Qualification; New Customer Acquisition; Appointment Scheduling; Reactivation of Former Customers; Complete Outsourcing; Dialer; B2B Software, Online Catalogs, Portals, Community, Java, .Net, XML, Mobile Solutions, Service Management, Hosting in Our Own Data Center. Fill-Service Logistics with Storage, Worldwide Shipping, Debt Collection, Planning, Sales, Marketing eBusiness, Call Center, Logistics, Sales and Marketing. Development and Operation of Web-Based Solutions. Development and Marketing of Mobile Software. Service Lines, Inbound, Telemarketing, Outbound, Service CRM, Service Consulting.