hotline telecommunications Germany

Onedirect specializes in corporate clients and sells telecommunications hardware. In the DACH region alone, we have over 50,000 customers. We benefit from very favorable purchasing conditions through the European Onedirect Group – which is reflected in our low end prices. The free corporate hotline with optimal advice from trained staff before and after the purchase sets Onedirect apart from...

...Hotline/Service Phone; Order/Booking Acceptance; Capacity-Dependent Outsourcing; Fax Integration; Call Center Software; Complaint Management; Response Processing; Address Qualification; Appointment Scheduling; Complete Outsourcing; Time-Dependent Outsourcing; Front-Office Outsourcing; Task-Oriented Outsourcing; Order Acceptance within Germany; ACD System; Email Integration;...

Customer Care Services; Telemarketing Inbound; Email and Task Processing; Value-Added Services; Document Management; Lettershop; Fulfillment Hotline and Service Phone, Help Desk, Customer Retention, Email and Task Processing, Document Management...

...Hotline/Service Phone; Order/Booking Acceptance; Active Telephone Sales; Help Desk; Capacity-Based Outsourcing; Internet Telephony; Fax Integration; Call Center Software; Complaint Management; Response Handling; Address Qualification; New Customer Acquisition; Appointment Scheduling; Reactivation of Former Customers; Complete Outsourcing; Time-Based Outsourcing; Task-Oriented Outsourcing;...

Planning, installation, and support of PC and server systems, telecommunications and data networks, telephone systems, and intercoms. Authorized dealer for Siemens, Agfeo, and Auerswald. Customer service; business hours Monday to Friday 8:00 AM - 6:00 PM and emergency hotline.