customer service management Germany

...With EcholoN to Service Excellence according to DIN SPEC 77224 Every company with customer contact engages in customer service or "after-sales management" in one way or another. This refers to the support of your customers after the purchase, whether by phone, letter, fax, email, messenger (e.g., WhatsApp, Signal, etc.), chat, or in person. Additionally, the commissioning (or implementation) along with maintenance and servicing of the devices, systems, machines, and plants purchased from you also falls under the category of customer service and support.

...Software for office organization in the construction ancillary industry, building services engineering TGA: for the SHK sector (Sanitary, Heating, Air Conditioning), refrigeration, plant engineering, and technical customer service.

...marketing, sales, accounting, and product development. Efficient fulfillment solutions save time and money. Both can be invested elsewhere and directed towards the successful growth of the e-commerce business. By outsourcing complex logistics processes, it is possible to ensure a consistently high quality of the online offering. Reliable shipping and returns management, along with personalized packaging design, contribute to long-term customer loyalty.

... makes it easy to get your fleet up and running in no time. With Cynatix Fleet, you can transparently and reliably calculate costs in advance – without hidden additional costs, without surprises. Hardware and software, warranty services, and customer support – all included. Server location: Germany SSL encryption: Yes GDPR compliant: Yes Scope of delivery: OBD2 connector1 including SIM card (already activated) Shipping: Free nationwide (DHL) Money-back guarantee: Yes (30 days) Customer service: Yes...

...This "Telephone Training Customer Service and Complaint Management" provides you with the necessary tools and communication techniques to conduct professional and successful phone calls. You will learn how to steer conversations, convey information clearly and precisely, and provide reliable support to customers over the phone. Additionally, you will receive techniques for de-escalating conflicts...

... shipping options tailored to your needs. Returns Management: Effective handling of returns to guarantee a smooth process and satisfied customers. Inventory Service: Regular stock checks and inventories to keep your inventory up to date. Customized Solutions: Tailored logistics solutions that are specifically aligned with the requirements of your business.

...In the ESCoor refurbishment, customer orders from the fields of consumer electronics, medical technology, and household electronics have been processed for years. For the purpose of reuse and marketing, the products are quality-assured, refurbished, repaired, and reworked. In addition to pure refurbishment, we, as an experienced process service provider, are also happy to take on device collection, spare parts management, and the marketing of refurbished devices.

...ADASMA supports service providers with all requirements related to the planning, execution, and documentation of maintenance and repair activities. Your benefits: - simple and intuitive operation - modern interface, highest performance - high flexibility, many customization options The features: - Asset management: Technical master data, components, fully integrated file system for storing...

...News from the OL Bio Line The cable management KUBA can now also be produced from the material Cellulose Acetobutyrate (CAB). This is one of the oldest bio-plastics, which has been rediscovered in light of resource conservation. The translucent variant also gives the office a new visual touch. For more information, please contact our customer service.

...Social Hub is the social media management tool for digital customer service in teams. Simple, fast, and reliable with features like Inbox, real-time monitoring, and performance analytics. Free 30-day trial and free online demo at https://socialhub.io/de/demo-vereinbaren/...

... moisture treatments guarantee the perfect storage of your items. - Packaging: AGS has developed a wide range of boxes to accommodate all formats of your goods. The agency's carpentry service creates wooden crates to best protect your items. - Management: All containers for furniture storage carry an alphanumeric label, with special information for each one, such as the customer's name and the reference number of the file.

... losses due to theft, fraud, embezzlement, or shrinkage plays a significant role. Our service portfolio • Center Guards • Mystery Shopping • Test Theft • Training "Prevention in Retail" • Doormen • Store Detectives • Gate Services • Customer Reception / Information Desk • Security during stocking phases and openings • Support for goods receipt • Exchange and complaint service • Parking Management • Intervention Services...

...In terms of service and quality, we are prepared for every customer request. The best ideas are only realized when they fully meet the customer's quality principles as a finished product. The PKI-DFC® quality management system meets the high standards of the DIN EN ISO 9001 series and is prepared for every requirement throughout the entire production process. Continuous investments in state-of-the-art manufacturing facilities and our workforce are the foundation for high product quality, adherence to ecological factors, top-notch quality characteristics, and maximum flexibility.

... software takes care of it. Easily maintain an overview at all times and provide your guests with great service. Succeed with minimal effort and maximum comfort! Automated reservation acceptance 24/7: via website or Facebook Guided reservation acceptance: for phone inquiries or walk-ins Graphical table plan with capacity overview: in real-time Current customer database: for personalized service and more cross-selling...

... contact for all questions and the specialist for high-quality complete solutions, but also your reliable partner who always has an open ear for your concerns. Even after the installation of security systems, you can contact us anytime, request assistance, or seek information. We are happy to be there for you. From consulting to planning to maintenance, we are your trusted partner. Our 24-hour on-call service forms the core of our proven service management, ensuring short response times and high availability.

...-configured product solutions, such as automated document creation and HR Service Management with standardized, deep integrations into SAP, SuccessFactors, Workday, and other systems, set the standard. Whether for SMEs or large corporations – our applications can be precisely tailored to your requirements. They are enterprise-ready and integrate seamlessly into even the most complex IT landscapes...

... BIA 7488 Your advantages: • Short-term analyses even for large sample series • Highest analysis quality – confirmed by excellent results in numerous proficiency tests • LIMS-controlled sample management • Standard-compliant preparation and test reports • Convenient online ordering through our business customer portal • Framework agreements possible – and desired!

... with our partners worldwide and established an outstanding network. With a small administrative structure, we operate quickly and flexibly. The producing suppliers have a quality management system and are ISO certified. The products we trade are subject to strict quality requirements and are extensively tested. We work with various independent laboratories. There, additional or customer...

...This benefits all customers: the warehouse always holds 1,800 products that can be delivered within a short time. Additionally, the microprocessor-controlled Paternoster system ensures immediate supply of nearly all spare parts. By people for people The extensive product offering is complemented by strong service, which Bartscher places great importance on. Comprehensive consulting, quick customer service, and experienced project management ensure particularly high service quality.

... powerful service provider that supports you from the development of your new product through product maturity to market launch, and beyond, continuously producing the market-ready product. As part of our customer-oriented quality management system, we have established an analysis technique and a control system that continuously ensure your high product qualities and requirements. We achieve all this...

... centers - original spare parts, service offerings, and after-sales support Our engineers actively support you in quickly and cost-effectively improving the performance and capacity of your plants. And of course, you can count on our customer service, which helps you optimize the return on investment (ROI) of your VetterTec system throughout its entire operational life. Over 1500 reliably operating drying plants and systems around the world reinforce our motto: "SUCCESSFUL DRYING SYSTEMS, engineered in Germany"...

... partner of Deutsche Post AG, you can rely on our professional know-how as well as the necessary technical equipment and entrust us with complete mailing production and dispatch processing. Data protection and data security are our top priorities! Letter-Shop DATA 2000 has a flexible and powerful letter shop that offers you the following: Data/Address Management Acquire, generate, select...

... deliver just in time: At S+D we are able to cut all our materials according to our customer’s exact requirements utilising our "state-of-the-art" bar saws and plate saw. We also offer precision water jet cutting. Our Just-in-time service provides our customers with cost savings and security of supply. We are organised professionally: Our customers are served by experienced product experts with...

... perfectly adapted to our customers' needs. Our team consists of experienced industry experts who have successfully developed practical solutions for our long-standing customers for more than ten years. Customer satisfaction through continuous development and sustainable technologies, as well as goal-oriented delivery management and fast service, is our commitment and motivation. Our goal: to be among the best in the industry!

... product inventory online and send your orders to us through this medium. You have complete oversight of your distribution. On behalf of our customers, we supply the food retail sector as well as manufacturers and service providers. The quality of your goods deliveries increases with our know-how and is your advantage in customer acquisition and retention. We at IN-TIME are committed every day...

Seedeer was founded in December 2015 in Shanghai with a registered capital of 30 million RMB. Currently, we have Seedeer branches in the United States, the United Kingdom, Italy, Germany, France, Spain, Japan, India, Indonesia, Latin America, and other locations to provide one-stop supply chain services, including: procurement, purchasing, order management, delivery, customer processing, and more...

... Eckardt followed him unexpectedly, leading to a change in our management in mid-2002. Since then, Ms. Beate Eckardt has been the new managing director of the company (March 2002 to May 2005). Since June 1, 2005, Mr. Axel Eckardt has been the managing director of Fa. Eckardt & Sohn GmbH and will continue to run the company as you have been accustomed to. The company Eckardt & Sohn operates both locally...

... to growth, employee care, and high service quality, primarily consist of customer satisfaction. Today, MÖWIUS GmbH serves over 2,500 customers both domestically and internationally. We are continuously looking for specific industry solutions to expand our expertise, be as broadly positioned as possible, and thus guarantee you the best possible advice at all times. We have developed innovative...

... our relationships with customers, suppliers, and service providers. Our striving and actions are based on traditional values, the cornerstones of which are moral and ethical principles. Our corporate philosophy is reflected in our corporate goals: - long-term satisfied customers, - satisfied employees, - sustainable market and product presence, - willingness to innovate, - conservation of resources and the environment, - securing the company through sustainable capital returns. Management...

... management system was established and audited by renowned customers with very good results. 2000 Jürgen Uthoff took over the management of the company. 2006 The initial certification was carried out by TÜV Nord and has been maintained without interruption since then. With motivated employees and continuously updated production facilities, the company is capable of meeting the diverse customer requirements efficiently and flexibly.