customer support management France

...Maximize the efficiency of your business management with our outsourced customer support. Based in Madagascar, we offer comprehensive services: order tracking, customer management, and after-sales support. For complex processes, we provide you with the opportunity to participate in talent recruitment, and we oversee their skill development, ensuring a service perfectly aligned with your needs. Take advantage of expertise at a very competitive cost.

...Customer service (voice, email, chat) - Technical support - Appointment scheduling - Telephone availability - After-sales service - Complaints - Database enrichment - Satisfaction surveys - Order management, inventory tracking, preparation for parcel shipping. - Telephone switchboard...

...Fastmag Boutique is an intuitive and user-friendly solution that simplifies point of sale management and transactions. This software is designed for all businesses, from single boutiques to retail chains. Features: - Sales entry - Size and color management - Easy and intuitive - CRM and customer loyalty - Orders and receipts - Connected to e-commerce - Analytics and statistics - Multi-store management - Multi-device support: PC, Mac, Tablets...

...We help you identify inefficient processes and optimize them to improve productivity, quality, and customer satisfaction. This may involve the use of tools and techniques such as quality management, continuous improvement, process reengineering, etc.

... Negotiation: Learn best practices for closing sales and negotiating successfully. - Customer Relationship Management: Develop skills to manage and retain your clientele. Benefits of e-Learning Flexibility: Train at your own pace, with 24/7 access. Interactivity: Enjoy interactive courses with real-time assessments. Personalized Support: Receive guidance from expert trainers.

...To enhance customer relations, many companies today entrust the management of their phone calls (incoming and outgoing) to telemarketing outsourcing agencies. Nowadays, it has become an essential means for the smooth operation of a business. Médiphone is an experienced company, ready to support you in your projects.

... by multiple criteria. Segment your contact database to target the relevant segments. Also use advanced search criteria: revenue, industry, potential... CONTACT MANAGEMENT Our solution offers operational functions for customer relationship management: management of companies, contacts, action management and history, shared calendar, emailing system.... PLAN YOUR EVENTS Organize your appointments...

...and QAD), innovative solutions for Industry 4.0, and IT outsourcing services. - Services to meet every need: Migration & upgrade projects | Maintenance & support hotline | Implementation projects | Resource provision | R&D | Digitalization projects of the IS. - Sector expertise: Industry, Automotive, Agri-food, Banking & Insurance, Retail & Distribution, High-tech, Consumer Goods, Pharmaceuticals...

... clients fully leverage the power of their data by providing advanced analytics services. IT Profile Sourcing: We leverage our in-depth expertise in the IT job market to assist our clients in finding the best talent. Integration of ERP and CRM Solutions: We offer integration services for ERP (Enterprise Resource Planning) and CRM (Customer Relationship Management) systems to streamline our clients' business processes.

... results: More traffic, more leads, more sales. _A personalized approach: Solutions tailored to your specific needs. _Digital experts: Benefit from our expertise and experience. With Bounce, you receive comprehensive support to: _Create a strong online presence. _Attract new customers. _Retain your existing clientele. _Increase your revenue. Ready to take it to the next level? Contact us now.

... strategic digital choices, or training on the personal data protection you manage, we are here to help you. We have extensive experience in management IT for large financial companies. This experience is now dedicated to small organizations. Among our references: schools, sports centers, training agencies, personal service associations (nurseries), and industrial SMEs. We are a local IT company, located in Paris, and we will open several regional offices starting in 2020. We are a partner (activator) of the France Num plan.

... with administrative procedures. We tailor our services to meet the unique needs of each organization in terms of human resources management and administration. PAYLIGHT goes beyond outsourcing by offering comprehensive support for employee file management, tax declarations, and administrative formalities. At PAYLIGHT, our commitment to operational excellence, regulatory compliance, and customer satisfaction is at the heart of everything we do.

...-evolving digital environment. Service quality and customer satisfaction are integral parts of IT-ID's DNA. Therefore, we are committed to providing you with support based on our vision of service: availability, proximity, and responsiveness. Benefit from a free and non-binding IT & cybersecurity audit to assess the health of your information system and your company's resilience against such threats. This audit is an essential first step towards securing your information system and protecting your data. Contact us now to arrange your free audit!

... activities in: - Sales, automating the sales force (client and prospect files, tracking, etc.) - Marketing, managing personalized marketing (sales history, segmentation and targeting, marketing campaigns, etc.) - Customer service, organizing customer support (customer relations, call centers, tracking customer feedback, etc.) - E-commerce, encouraging cross-selling - Statistics and decision-making With over 20 years of combined experience in CRM expertise, Business Intelligence (BI), and E-commerce. Ready to be guided towards a new digital experience! Contact us!

... unforgettable experience. 6. Social Media Management 7. Press and Media Relations Why Choose Seraphim Agency? We create customized solutions focused on your goals, combining creativity and strategy to maximize your impact. We offer either one-time services or personalized support in the form of a subscription based on your needs. We provide a free "Communication and Image Positioning Audit" that will allow us to diagnose your needs and propose a strategy.

... analytics tools to help merchants better understand and anticipate their customers' needs. Wishibam stands out for its customer-centric approach. We believe that every interaction should be an opportunity to surprise and satisfy our customers. That’s why our platform is designed to be intuitive and easy to use for both merchants and consumers. We also provide responsive and personalized customer service to support our users at every step of their journey.

... for our clients - A customer satisfaction rate close to 100% - An omnichannel & turnkey solution Founded by two e-commerce experts with over 20 years of experience in the field, our company stands out for its competitive offering, customization capabilities, and innovative technological solutions. Not to mention our ultra-responsive support team, which advises and assists you in your development! With Futurlog, the future of your logistics is in good hands!

eSolution is a distributor of innovative software in the fields of customer relations, CRM, commercial management, accounting, and payroll. eSolution supports the sale of its software with consulting, training, and support for its end Clients. Our mission: to help and support our Clients in making the right choices regarding sustainable and innovative IT solutions tailored to their business. Our ambition: to make our Clients even more talented!

... optics, high-density Wi-Fi, and connected services (IPTV, voice over IP telephony, IoT, and much more). Furthermore, Wifirst has developed the Wi-Fi as a Service model, a 100% integrated solution that includes internet connection, provision of infrastructure, network configuration and operation, technical maintenance, and 24/7 hotline support. Beyond the customer benefit (the management of their...

Oneprez is a platform that allows you to either create your own website without technical skills or have it developed by professionals. The service platform integrates the website creation tool, its hosting, its updates, and its technical supervision. French solution - Customer support in French. Its advantages: DESIGN Showcase your content by adopting professional website templates that you can...

...gamification Our clients: companies of all sizes and training organizations The advantages: - meets regulatory requirements, - adapts to the specificities of each organization regardless of the industry, - support, training, and customer assistance...

... choose the scope and frequency of our intervention. LEVEL 1: STRUCTURING YOUR ORGANIZATION • Diagnosis and development of your organization • Sourcing and selection of service providers • Organization of purchasing and quality • Import-Export, transport, and storage • Implementation of your customer management tools LEVEL 2: MANAGEMENT OF YOUR STRUCTURE • Management of your service providers to...

... partitions - Removal of floor and wall tiles - Dismantling of stores - Dismantling of apartments - Final cleaning after construction Thanks to our customer support and personalized advice, we are committed to providing quality work with meticulous finishes. We have also established competitive pricing to allow everyone to benefit from our services, particularly from our company, which is a key player...

Because as a large group, SME, TPE, or e-commerce merchant, it is essential for you to focus on your core business, we support you with your operational transport and logistics needs. We provide you with our expertise, backed by over 25 years of experience serving the supply chain of two world-renowned cosmetics groups. Our solutions combine CONSULTING and OPERATIONAL MANAGEMENT of your...

... vehicles, as well as cameras. We provide our clients with personalized support. Our value of proximity guarantees a personalized and efficient customer service. FL LOGISTIQUE is your logistics partner! We work with you to plan your future receptions. On the day, we take your carrier and unload your goods, then ship them to the designated reception area for cross-docking after inspection. We can manage our flexible plan by defining the EDI of your choice.

...telecommunications, and energy. Our goal is to analyze your data effectively to deliver significant added value to your company. We support the customer throughout the data collection process, all the way to the deployment of predictive models. Providing clear and tailored explanations to users based on their level of technical knowledge facilitates the integration and use of our solution. Trust and...

...implement, and support the essential digital marketing actions for developing a digital presence. These will be carefully selected based on the objectives, competitive environment, and specific characteristics of each client.

Cemeca, in partnership with the Federation of Mechanical Industries and several other Industrial Federations, offers you a specific credit insurance, both in France and for exports. This is support for Industrial Companies to enhance the management of their customer portfolio. IMPROVE YOUR COMMERCIAL PERFORMANCE WITH CEMECA. Security measures to guarantee and finance your commercial receivables...

e*Message France is a national telecommunications operator specializing in alert management and triggering solutions. e*Message offers secure alert solutions, personnel mobilization, and information dissemination. Choosing e*Message means enjoying numerous advantages: - An independent and secure network - Coverage of 98% of the French metropolitan population - Customized customer support and relationship...

The company COdeM, located in Saint Denis in the 93 department near Paris, was founded with the intention of marketing products from major manufacturers, particularly OKUMA machine tools, which have been present in France for 40 years. COdeM became the exclusive distributor of these tools in France in January 2007. Aware that a machine tool cannot be sold without the assurance of optimal customer support, the management has prioritized after-sales service in their initiatives. The technical team has been strengthened to provide quality service to businesses.