customer support management France

...Located between Marseille and Aix en Provence, Emergis offers support and training in Management for businesses, as well as change management assistance. Founded by Caroline Jullien, an INSA LYON engineer and holder of a Master's in Marketing Management from ESSEC, Emergis aims to support, advise, and train companies and managers to achieve better results with less stress, more efficiency, and...

Marquis Logistique is your dedicated logistics partner focused on optimizing your business. We manage the reception, storage, packaging, and shipping of your goods both in France and internationally. Logistics is a key element of the operational chain, essential for all types of activities, especially e-commerce. We can also advise and support you with your existing solutions. Outsourcing your logistics with Marquis Logistique allows you to enhance service quality, increase productivity, control costs, and boost customer satisfaction. Feel free to contact us if you have any questions or needs.

...Koban is a comprehensive online CRM software that can address multiple issues. The Koban online software is aimed at small and medium-sized enterprises (SMEs), particularly in services or trading. It is capable of handling many essential tasks for the business, such as invoicing, intelligence, and marketing. Whether for management or integrations, this online CRM software facilitates the operations of all these businesses. Support is available, as well as training, and even the possibility to evolve.

... activities and customer network? - get known by public services and work intelligently with them? - gain more recognition among your clients and suppliers? Nothing beats a good HANDS-ON training on the subject! Our friend and trainer JC Augusto will provide you with all the necessary tips and tricks, along with solid theoretical support, so that this activity holds no secrets for you! Whether you are...

... available 7 days a week. Our office hours are: 8 AM - 12 PM / 2 PM - 5 PM. Warehouse hours: 24/7 from Monday to Friday. We offer our clients personalized support. Our commitment to proximity ensures a tailored and efficient customer service. BAROM LOGISTICS is your logistics partner!

... teams assist General Management, IT Departments, and Business Departments from the definition to the deployment of their information system transformation strategy. We maintain and embrace a completely neutral and 100% transparent stance towards manufacturers, publishers, and other players in the information and communication technology market. We guarantee personalized support tailored to the...

... financing, human resources, etc. • Legal and tax structuring of assets. Coordination of lawyers, notaries, wealth advisors, accountants to identify the best structures, to maintain optimal organization in an evolving environment. • Administrative support: We also take care of the day-to-day management of client families' affairs: - private secretariat, secure archiving and exchange, digital safe, protection of personal data, administration, insurance, treasury, concierge.

... outsourced service offering goes beyond telephone prospecting and appointment setting. We are also your preferred partner for training in customer relationship roles. Discover our services: - Targeted telephone prospecting - Qualified appointment setting - Client portfolio development - Support in commercial activities - Direct liaison with customers...

... each client: artisans, professionals in the medical, legal, tourism, or restaurant sectors, SMEs, large companies, or administrations... for simple tasks (qualification, message taking, filtering, or transfer...) or complex tasks (after-sales service, level 1 technical support, customer information, trilingual solutions, customer follow-up...) An innovative telephone platform to enhance your daily...

The company IGREC specializes in the management and optimization of accounts receivable management: - reminders before and after due dates to reduce payment delays - delegated management of collections, account reconciliation, customer database management... Tailored intervention methods: - outsourcing of all or part of the management of the customer portfolio and the accounts receivable process...

... and machinery fleet. To achieve this, we continuously develop and improve our investigation, preventive maintenance, predictive maintenance, and troubleshooting methods. We train ourselves and utilize new technologies to prepare and offer our clients innovative solutions and integration towards Industry 4.0. We provide a tailored offer, personalized support, making customer satisfaction our...

... and L-beams, purlins, fire-resistant panels, hollow-core slabs, TT floors, cladding, and precast walls. Since 2004, Gilva has obtained the ISO 9001:2000 certification, which attests to the quality of our management and customer satisfaction. A connected marking system allows us to ensure the traceability of elements at all times during production. All the elements we manufacture carry the CE marking.

... - Operational and Direct Marketing: positioning, market research, distribution channel analysis, creation of materials, results analysis - Events: corporate seminars, product launches, inaugurations, B2B and B2C trade shows, conference proceedings, customer database - Web: showcase and e-commerce websites, action plan (on-site and off-site levers), editorial content, community management, usability - Project Support: action plan, budget management, administrative and legal support, partner search, project team management, grant application preparation...